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View Full Version : Internet Virus Help PLEASE!!!!!!


El Jefe
04-27-2007, 09:16 PM
I have Norton Anti-Virus on my computer and I have Webroot Spy Sweeper, and I sweep my computer for viruses quite often. Somehow some virus has gotten through and it keeps popping up and says you know, backdoor.trojan (thats its name) is a high risk virus and is unrepairable for Norton, and this stupid thing keeps popping up. How do I get rid of this little rascal do I need to get my computer hard drive cleaned or something. Its on my personal laptop, so It wouldnt be a big deal to clean my hard drive. Any help would be GREATLY appreciated PLEASE.

Phobia
04-27-2007, 09:18 PM
For starters get rid of the backdoor.Norton virus.

DaFace
04-27-2007, 09:18 PM
Does it give you the name of the file or its location? "Backdoor.trojan" is a catch-all category and doesn't tell us much about what you're actually dealing with.

Sam Hall
04-27-2007, 09:20 PM
You have to run those two programs everyday until the virus happens to disappear. That's been my expereince with both of those programs anyway.

El Jefe
04-27-2007, 09:30 PM
What program would you recommend? All the description says is Backdoor.Trojan risk level 2:low. It says type Trojan Horse. Infection Length:Varies. Is this something I should worry about?

Smed1065
04-27-2007, 09:33 PM
Find the program and delete it.

Trojan remover is what I have but have never had to use it.

Smed1065
04-27-2007, 09:34 PM
check google and find out the down-low on the trojan and see what is recommended to remove.

Sam Hall
04-27-2007, 09:36 PM
What program would you recommend? All the description says is Backdoor.Trojan risk level 2:low. It says type Trojan Horse. Infection Length:Varies. Is this something I should worry about?

The two programs you have should get the job done. I wonder about the infection length. Like I said before, I've had reoccuring viruses that seemed to go away when they felt like it.

El Jefe
04-27-2007, 09:42 PM
Ok thanks a lot. I think if it doesnt go away in a little bit, I will use the Trojan remover.

El Jefe
04-27-2007, 09:44 PM
Oh on a side note if you try to get into the file all it says is unable to enter file, so it wont let you delete it. And when I sweep with both programs they show it to you but you cant quarantine it or delete it, both programs cant do anything to it.

DaFace
04-27-2007, 09:45 PM
If you already know where the file is, you might be able to get to it if you boot up in safe mode (pressing F8 when your PC first boots).

El Jefe
04-27-2007, 09:47 PM
Oh Ok I will try that thanks DaFace.

DaFace
04-27-2007, 09:49 PM
Good luck. For what it's worth, you should be able to run SpySweeper in safe mode to make sure you're getting everything out of there. Norton probably won't (because Norton sucks).

Mecca
04-27-2007, 09:49 PM
This is a good example why the FREE Avast anti-virus is better than the Norton one you have to pay for...

Smed1065
04-27-2007, 09:51 PM
Reboot safe mode and run programs.

Sam Hall
04-27-2007, 09:52 PM
I got rid of Norton because Spy Sweeper flat out does more to protect my computer. Norton rarely found anything when I ran it and the sweeps took too long.

El Jefe
04-27-2007, 09:56 PM
Ok, in response to Mecca I just got into doing stuff on the computer last year. I mean like internet forums and crap like that so I havent really had any with Norton.

Mecca
04-27-2007, 09:59 PM
Well I refuse to pay for an anti-virus.....or spyware programs for that matter.

El Jefe
04-27-2007, 10:07 PM
Sam Hall, I agree the sweep times are ridiculous on Norton. What is the best in your opinion Mecca?

Mecca
04-27-2007, 10:12 PM
I use Avast........haven't had any virus problems. I think several other people on this board also use it.

El Jefe
04-27-2007, 10:13 PM
Ok interesting I will have to do a little research on it. Thank you sir.

Eric
04-27-2007, 10:14 PM
Use AOL antivirus. It's free. Picks up 98% of viruses.

http://www.activevirusshield.com/ uses Kapersky which is toprated in the world.

Avast is overrated.

Norton = overrated.

El Jefe
04-27-2007, 10:17 PM
Ok sweet thanks I will look at that too. I have been to say the least, displeased with Norton because its not cheap and it barely does its job.

Mecca
04-27-2007, 10:19 PM
Use AOL antivirus. It's free. Picks up 98% of viruses.

http://www.activevirusshield.com/ uses Kapersky which is toprated in the world.

Avast is overrated.

Norton = overrated.

How is it overated......Avast is about the best free anti-virus out there...

Smed1065
04-27-2007, 10:23 PM
Do not use any AOL program.

El Jefe
04-27-2007, 11:04 PM
Why not smed1065?

Smed1065
04-27-2007, 11:20 PM
I sent you a PM.

Tribal Warfare
04-27-2007, 11:34 PM
Internet Virus Help PLEASE!!!!!!

Get NOD32 anti-virus software then you'll neve have this problem again

ClevelandBronco
04-28-2007, 12:00 AM
What program would you recommend? All the description says is Backdoor.Trojan risk level 2:low. It says type Trojan Horse. Infection Length:Varies. Is this something I should worry about?

I think that a backdoor Trojan is intended to protect against viruses.

Oh. On a computer? Nevermind.

Eric
04-28-2007, 12:13 AM
How is it overated......Avast is about the best free anti-virus out there...


Facts.

Tribal Warfare
04-28-2007, 07:42 AM
http://www.activevirusshield.com/ uses Kapersky which is toprated in the world.




that's due to having a more user friendly setup compared to NOD32, but if you want the best protection then NOD32 is your product, and it won't eat up all your harddrive space.

TrickyNicky
04-28-2007, 07:51 AM
AVG is also a great free antivirus. When the McAfee sub that came with my computer ran out I switched over. Haven't had any problems.

htismaqe
04-28-2007, 09:32 AM
Avast is overrated?

ROFL

That's why it won two awards from CSO magazine last year...

GoHuge
04-28-2007, 09:53 AM
I have Norton and when I let it expire I got a very bad virus. It wouldn't even let me go to my home page (Yahoo) and would send me to a site for Anti-virus solutions. I renewed my Norton and it took about three weeks for Norton to finally get rid of it. Haven't had any problems since. I don't know which of these programs is the best but Norton did eventually get rid of it. I'm surprised Norton let a virus that bad get through. I've never had problems with it until I let it expire. Just passing this along...I'm far from a "computer techie guy." When I have problems with my laptop I make my IT guy at work fix it.

ILikeBigTiddys
04-28-2007, 09:54 AM
Now that you know that norton sucks try some free downloads to get rid of it. Like housecall, bitdefender, avira or avast.

Mosbonian
04-28-2007, 11:04 AM
My kids got a virus on my son's computer and my laptop.....I used several different things to clear off all the crap that ended up on there.

But the clincher to cleaning out everything (virus and spyware) was Hijack This. Plus I got a little help from people here and a Techie friend of mine who reviewed everything to make sure it was clean.

Now all my computers have AVG....

mmaddog
*******

Eric
04-28-2007, 12:27 PM
that's due to having a more user friendly setup compared to NOD32, but if you want the best protection then NOD32 is your product, and it won't eat up all your harddrive space.


Oh sure. It's not as good as Kapersky which is ranked no.1 and it's not free.

Are you an idiot?

Simply Red
04-30-2007, 08:31 AM
AD/Mal/Spyware. Ran Spybot. Hasn't helped. It boots off my native home page and re-routes to it's spyware page. Any free solutions would be appreciated.

Yes I have tried antifreeze option.

Simply Red
04-30-2007, 08:35 AM
GREAT. Thanks.

Simply Red
04-30-2007, 08:39 AM
somebody.


Please!

Fire Me Boy!
04-30-2007, 09:02 AM
www.clamwin.com

Open source... good antivirus. Free. Updates regularly.

Simply Red
04-30-2007, 09:02 AM
www.clamwin.com

Open source... good antivirus. Free. Updates regularly.
rep.

Smed1065
04-30-2007, 09:03 AM
somebody.


Please!

Clear your smokes, they are full.

Fire Me Boy!
04-30-2007, 09:04 AM
Don't know if it'll work, but it's worth a shot. I dumped Norton recently for it and [crossing fingers] haven't had any problems since.

asdf
04-30-2007, 09:53 AM
www.clamwin.com

Open source... good antivirus. Free. Updates regularly.



Keep in mind clamwin is not a realtime scanner - ie - it doesn't scan your system when you open a file in your email, or while your browsing...


from their site - "Please note that ClamWin Free Antivirus does not include an on-access real-time scanner. You need to manually scan a file in order to detect a virus or spyware."

Simply Red
04-30-2007, 09:55 AM
Clear your smokes, they are full.


done

Fire Me Boy!
05-01-2007, 06:56 AM
Keep in mind clamwin is not a realtime scanner - ie - it doesn't scan your system when you open a file in your email, or while your browsing...


from their site - "Please note that ClamWin Free Antivirus does not include an on-access real-time scanner. You need to manually scan a file in order to detect a virus or spyware."
Yeah, I should have included that. I use gmail as my e-mail, so files aren't housed on my computer (and gmail has a scanner).

DeezNutz
05-10-2007, 08:12 AM
AD/Mal/Spyware. Ran Spybot. Hasn't helped. It boots off my native home page and re-routes to it's spyware page. Any free solutions would be appreciated.

Yes I have tried antifreeze option.

I'm having this same problem. I've run Spy Sweeper, Norton Anti-Virus, Spybot Search and Destroy, and Clamwin. Still can't get the thing off. Any suggestions?

Oh, yes. I've also tried anti-freeze.

Help!!!! Rep. to follow.

Simply Red
05-10-2007, 08:20 AM
I'm having this same problem. I've run Spy Sweeper, Norton Anti-Virus, Spybot Search and Destroy, and Clamwin. Still can't get the thing off. Any suggestions?

Oh, yes. I've also tried anti-freeze.

Help!!!! Rep. to follow.
Mine is still there. All of the recommendations thus far have failed.

Fire Me Boy!
05-10-2007, 08:22 AM
Still can't get the thing off. Any suggestions?
Try it faster. And a little harder.

DeezNutz
05-10-2007, 08:41 AM
Try it faster. And a little harder.

Thank you. Your avi also helped.

DeezNutz
05-10-2007, 08:43 AM
Mine is still there. All of the recommendations thus far have failed.

Did you happen to try resetting the date/time of your computer for before the infection? Wondered if this would do the trick. Actually, not sure if I remember how to do this... :hmmm:

chasedude
05-10-2007, 09:04 AM
Mine is still there. All of the recommendations thus far have failed.

Did you try hijack this? I've used it tons of times for trying to find those hard to find virus.

www.hijackthis.de The website even helps you analyze your log file.

ChiefButthurt
05-10-2007, 09:37 AM
Ok thanks a lot. I think if it doesnt go away in a little bit, I will use the Trojan remover.

Why do you need a "trojan" remover? Is it too small to see? ROFL

Simply Red
05-10-2007, 09:07 PM
Did you try hijack this? I've used it tons of times for trying to find those hard to find virus.

www.hijackthis.de The website even helps you analyze your log file.

Thanks J. Worked like a charm.

chasedude
05-11-2007, 07:26 AM
Thanks J. Worked like a charm.

Sweet, Glad I could help Ryan! :)