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View Full Version : Computer help needed - website access/features


Lzen
01-08-2008, 08:55 PM
I can't figure out what is going on. Some websites will not allow me to open certain features. Not sure how to explain this any better. An example is on www.nada.com. I click consumer,then used car center, then used car prices. At this point a small window pops up. I enter my zip code and click submit and nothing happens.

Another problem is when I go to www.carmax.com and click used cars. It just hangs up waiting for a response from carmax.com. The thing I don't understand is that I don't have these problems while accessing these sites when at work. These issues only happen when I'm at home.

Guru
01-08-2008, 10:22 PM
Is it doing the same thing in IE and Firefox?

Lzen
01-09-2008, 07:13 AM
Is it doing the same thing in IE and Firefox?

Yes. I am guessing it has something to do with my home network setup. I use Firefox at home and at work. I can access these things at work, no problem. Even with IE, I can't get these to come up at home.

Mr. Laz
01-09-2008, 11:05 AM
Yes. I am guessing it has something to do with my home network setup. I use Firefox at home and at work. I can access these things at work, no problem. Even with IE, I can't get these to come up at home.

1st i would try turning off my firewall and seeing if that makes a difference.


then i would try this for firefox -

https://addons.mozilla.org/en-US/firefox/addon/722

wutamess
01-09-2008, 12:36 PM
Probably your java.
I know there was a bug in java with a certain release.
On my own website I couldn't get my java to work until I upgraded.
update your java.

wutamess
01-09-2008, 12:44 PM
Here ya go... (http://chiefsplanet.com/BB/showthread.php?t=172709)

Chiefmanwillcatch
01-09-2008, 02:55 PM
IT'S NOT JAVA. IT'S SOME INTERFERING SOFTWARE.

Lzen
01-09-2008, 09:53 PM
Roger,
my Java version is 1.6.0(build 1.6.0_3-b05). It says I have the latest Java platform.

Lzen
01-09-2008, 10:03 PM
Laz, I installed that script blocker plugin, too. Nice little plugin, but it didn't help my problem.

Mr. Laz
01-09-2008, 10:06 PM
Laz, I installed that script blocker plugin, too. Nice little plugin, but it didn't help my problem.
darn ... i thought it might allow or at least show the java problem.


have you turn off any programs that might be blocking it like your firewall,scotty patrol etc?

wutamess
01-09-2008, 10:07 PM
both use aspx pages.
Isn't that dot net framework related?

Lzen
01-10-2008, 07:49 AM
darn ... i thought it might allow or at least show the java problem.


have you turn off any programs that might be blocking it like your firewall,scotty patrol etc?

Yeah, I tried turning off Zone Alarm. Not sure what else would be blocking it.

Mr. Laz
01-10-2008, 02:21 PM
Yeah, I tried turning off Zone Alarm. Not sure what else would be blocking it.
i tried it at home with firefox for NADA and had the same issue

2 things .....

1. had to click little red circle in lower right corner and allow nadaguide.com Java scripts to run.

2. also had to allow cookies for NADA.com

some firewalls(like zone alarm) block 3rd party head cookies etc.

might be a problem

Zone Alarm blocks referer information and certain types of cookies that are needed to verify your access Fortunately, Zone Alarm provides a mechanism to alter this setting and permit access. Follow these steps in Zone Alarm for library access:

Basic Method (fewer steps but a broader modification of the firewall)

* Open Zone Alarm
* Click "Privacy" from the options of the left.
* Select the "Cookie Control" tab.
* Click "Custom."
* Make sure the box labeled "Block Persistent Cookies" is not checked.
* Make sure the box labeled "Block Third Party Cookies" is not checked.
* Make sure the box labeled "Remove Private Header Information" is not checked.

i think you can also specific site cookie access in the privacy tab for zone alarm.