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The Bad Guy
01-04-2009, 09:57 PM
I have a Canon MX850 printer hooked up to my desktop, which runs Windows XP.

I just got a Macbook Pro over Christmas, and wanted to network the printer to the Mac. I downloaded the driver to the Mac. It sound the printer on my Windows machine, and the installation was successful.

However, when I try to print, I get a 311 error.

Has anyone had trouble like this?

Thanks in advance for any help.

HC_Chief
01-05-2009, 11:19 AM
Authentication required?

Baby Lee
01-05-2009, 11:33 AM
PC Load Letter

The Bad Guy
01-05-2009, 12:12 PM
Not real sure what I would need to authenticicate. I'm new to Macs, so I'm learning as I go.

HC_Chief
01-05-2009, 12:17 PM
Not real sure what I would need to authenticicate. I'm new to Macs, so I'm learning as I go.

The printer will "bounce" in your dock; click on the job in the queue, click Resume, and it will prompt for credentials (if they are required)

The Bad Guy
01-05-2009, 07:09 PM
Any other advice?

I'm stuck.

Johnny Vegas
01-05-2009, 07:54 PM
Is your PC the host? If it is you need to allow sharing for the printer. Then on your mac click your printer folder in the settings and click the + button to add if it hasn't scanned for it already.

The Bad Guy
01-05-2009, 08:04 PM
Is your PC the host? If it is you need to allow sharing for the printer. Then on your mac click your printer folder in the settings and click the + button to add if it hasn't scanned for it already.

The PC is the host. I clicked share the printer in the utilities on the PC.

I also added it on the MAC.

Johnny Vegas
01-05-2009, 08:42 PM
Try plugging the printer in the mac directly to see if it works.

Silock
01-05-2009, 08:54 PM
It might be easier to hook the printer up to the Mac and set it to share with all the other computers on your network. That's how I have mine networked with my Macs and Windows boxes.