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View Full Version : Misc Tech help needed on file playback


Cave Johnson
03-08-2011, 11:49 AM
I'm getting ready for trial and the avi surveillance video (which I need to show in court) isn't loading on my laptop. It's generating the below error. I've got TVersity and PS3 Media Server installed..... not sure if they're conflicting. Tried QuickTime, WMP, Divx, and WinDVD, with no success.

Any assistance you can provide is greatly appreciated!

AppName: divx plus player.exe AppVer: 10.2.1.20 ModName: quartz.dll
ModVer: 6.5.2600.3665 Offset: 0001724d

Mr. Laz
03-08-2011, 11:58 AM
what file extension is it?

Cave Johnson
03-08-2011, 11:59 AM
AVI.

Fish
03-08-2011, 12:00 PM
This'll do ya....

http://www.videolan.org/vlc/

Cave Johnson
03-08-2011, 12:04 PM
This'll do ya....

http://www.videolan.org/vlc/

Already tried VLC. It runs, but there's no audio or video, just the orange cone on the screen.

Simplex3
03-08-2011, 12:05 PM
If vlc won't play it I'd wager the file is corrupted. Has it ever played?

Donger
03-08-2011, 12:06 PM
I'll help you, but my rate is $500/hour.

Cave Johnson
03-08-2011, 12:07 PM
If vlc won't play it I'd wager the file is corrupted. Has it ever played?

Already tried it on another computer.... it plays on WinDVD but not WMP.

Simplex3
03-08-2011, 12:09 PM
Wow. Does every player pop up that same error, or are they all different?

Cave Johnson
03-08-2011, 12:13 PM
Same error from WinDVD.

AppName: windvd.exe AppVer: 5.0.11.289 ModName: quartz.dll
ModVer: 6.5.2600.3665 Offset: 0001724d

Simplex3
03-08-2011, 12:16 PM
quartz.dll is part of DirectShow, maybe that was replaced with an older version by one of the players or codec sets you installed?

http://support.microsoft.com/kb/909596

Mr. Laz
03-08-2011, 12:38 PM
Same error from WinDVD.

AppName: windvd.exe AppVer: 5.0.11.289 ModName: quartz.dll
ModVer: 6.5.2600.3665 Offset: 0001724d
that offset is a problem with the audio track, i think.

i would try updating my codecs

Cave Johnson
03-08-2011, 02:38 PM
I'm going to shiv the defense attorney in this case..... giant asshole.

AustinChief
03-08-2011, 03:02 PM
I'm going to shiv the defense attorney in this case..... giant asshole.

http://www.annoyances.org/exec/forum/winxp/1116696240

Possible fix for you.

Cave Johnson
03-08-2011, 03:03 PM
http://www.annoyances.org/exec/forum/winxp/1116696240

Possible fix for you.

I bet if I had a Mac it'd work. ;)

Pants
03-08-2011, 03:05 PM
Pittsie = prosecutor? Who would have thunk it!

Cave Johnson
03-08-2011, 03:08 PM
Pittsie = prosecutor? Who would have thunk it!

Prosecutor, no. I'm not inclined to incarcerate the working (or idle) poor for BS reasons.

Tytanium
03-08-2011, 07:52 PM
Try getting the combined community codec pack (here (http://www.cccp-project.net/)) and using Media Player Classic.

If that doesn't work, download MediaInfo (here (http://mediainfo.sourceforge.net/en)) and tell us what it says. I do know that some DVR footage has a proprietary player (Infinova is guilty of this) and can't be played by anything else.

Cave Johnson
03-09-2011, 04:12 PM
Try getting the combined community codec pack (here (http://www.cccp-project.net/)) and using Media Player Classic.

If that doesn't work, download MediaInfo (here (http://mediainfo.sourceforge.net/en)) and tell us what it says. I do know that some DVR footage has a proprietary player (Infinova is guilty of this) and can't be played by anything else.

CCCP and MPC solved the problem.

Thanks a million!

Shaid
03-09-2011, 05:49 PM
Have you tried installing the K-lite codec pack? Works with pretty much everything.

Shaid
03-09-2011, 05:50 PM
CCCP and MPC solved the problem.

Thanks a million!

Well, I guess I should read the 2nd page before posting. :doh!: