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View Full Version : Chiefs DTV Sunday Ticket - Guide Issues


Manila-Chief
09-03-2012, 10:43 AM
Just had a frustrating convo with a customer service rep and then a "supervisor." My question was, "when will DTV list Sunday's games so I can set my DVR?" I was told not until Sunday and maybe not until the games actually begin. This is stupid and poor management on their part. I will be driving on Sunday. I go to church every Sunday and like to set my DVR ... just in case it's worth watching the start of the game when I get home.

I do not understand why they can't already have the guide up??? It's not that we are going to steal something from them.

If any of you would like to set your DVR ahead of time, you might want to call customer service 800.531.5000 and complain. The supervisor said I was the first to complain. I'm pretty sure I'm not the only one who has this issue. It might get their attention if several of us call and complain.

Sorry, for my rant ... it's just so frustrating dealing with this company!!!

KC native
09-03-2012, 10:45 AM
Easy solution. Skip church

Manila-Chief
09-03-2012, 10:46 AM
Easy solution. Skip church

LMAO

Bwana
09-03-2012, 10:48 AM
Not until Sunday, Really? That's kind of a horse shit deal. I think In years past, it was up by Saturday night.

Count Zarth
09-03-2012, 10:50 AM
You're a pathetic excuse for a Chiefs fan if you go to church instead of watching the game.

Dayze
09-03-2012, 10:53 AM
the invisible man wants you to watch the game.

OnTheWarpath58
09-03-2012, 10:54 AM
The DirecTv smartphone app is perfect for times like these.

It's bailed me out several times.

Bump
09-03-2012, 10:54 AM
Easy solution. Skip church

no kidding right

ILChief
09-03-2012, 11:04 AM
http://www.directv.com/DTVAPP/content/sports/nfl_schedules

Mr. Arrowhead
09-03-2012, 11:27 AM
God will understand

Inmem58
09-03-2012, 11:35 AM
Thought most churches offer service on Wednesday's? Skip Sunday and go Wednesday.


Or go to the Sunday night service.

pr_capone
09-03-2012, 11:47 AM
Cox isn't having any problem with their guide info ATM. I love Cox.

/just sayin

Inmem58
09-03-2012, 11:49 AM
I love Cox.


You know how I know you're gay?

L.A. Chieffan
09-03-2012, 11:50 AM
It'll be up Saturday night I'm sure. You can also set recordings on line or thru a app. Or you can man up and watch sports live

BossChief
09-03-2012, 11:50 AM
Cox isn't having any problem with their guide info ATM. I love Cox.

/just sayin

It's too bad you are wasting the quality of your television with cable.

DTLB58
09-03-2012, 11:54 AM
http://www.directv.com/DTVAPP/content/sports/nfl_schedules

:thumb: Says Chiefs are scheduled to be on Channel 706 week 1. It gave me the whole September schedule as well and option for the rest of the season.

Nice work. :)

DTLB58
09-03-2012, 11:55 AM
The DirecTv smartphone app is perfect for times like these.

It's bailed me out several times.

Yep, that app is amazing. Maybe my favorite app ever!

Chiefs Pantalones
09-03-2012, 12:04 PM
We'll be flying out for the game so I won't be there the night before to record it as well. But like others have mentioned I have the DirecTV app on my iPhone so it's all good in the hood.

pr_capone
09-03-2012, 12:14 PM
It's too bad you are wasting the quality of your television with cable.

How so?

Baconeater
09-03-2012, 12:18 PM
I am 0% surprised that someone is having trouble with DirecTv's customer service.

bevischief
09-03-2012, 12:21 PM
so no midgets?

pr_capone
09-03-2012, 12:27 PM
You know how I know you're gay?

Honey... all you had to do was ask.

JoeyChuckles
09-03-2012, 12:29 PM
My suggestion would be to develop your own personal relationship with God. Then you can talk to him on your own time, and not with 300 other people on a Sunday.

DTLB58
09-03-2012, 12:30 PM
I am 0% surprised that someone is having trouble with DirecTv's customer service.

Agreed. They are terrible. :cuss:

Sunday Ticket should be available by more then 1 carrier.

DaFace
09-03-2012, 01:00 PM
They usually send out the schedule on Thursday.

bevischief
09-03-2012, 01:07 PM
I am 0% surprised that someone is having trouble with DirecTv's customer service.

I have called them 2 in the last 2 weeks and they have fixed all problems/issues.

displacedinMN
09-04-2012, 08:47 PM
706 Falcons-Chiefs

Had to wait until the US Open info was gone

Munson
09-04-2012, 08:53 PM
skip church

DVR a televised church sermon instead

watch the game

pray for forgiveness

lewdog
09-04-2012, 08:55 PM
I honestly stopped going to church in high school because 11 a.m. mass was making me miss the first half of the early games.

NJChiefsFan
09-05-2012, 02:20 AM
Agreed. They are terrible. :cuss:

Sunday Ticket should be available by more then 1 carrier.

I have never had an issue with them. They fix whatever the issue is and I end up getting stuff for free without asking. Got NFL Superfan for free a few years ago because the redzone channel went out for an hour. I didn't even know it happened. Just got a letter in the mail. Had an issue with a live PPV. They turned it on before fixing the bill issue so I could pause it and not miss any of it. Have watched the local cable company take an hour on 3 seperate occasions screw my friend over in the same situation(except it was an issue on their end not a billing issue). Especially compared to the cable companies here in NJ, DirecTV craps in their ears.

|Zach|
09-05-2012, 02:58 AM
Can't believe the heat OP got for going to church in this thread. Weird.

Fruit Ninja
09-05-2012, 03:40 AM
Agreed. They are terrible. :cuss:

Sunday Ticket should be available by more then 1 carrier.

Direct TV pays SOOOO much for it that NFL just keeps it exclusive! Some dude from comcast told me once, that they dont even care if they give it out for free to their customers, they make so much money off the direct tv commercials.

Every year, how many people just get it for free, or for very cheap by calling in.

htismaqe
09-05-2012, 07:48 AM
I have never had an issue with them. They fix whatever the issue is and I end up getting stuff for free without asking. Got NFL Superfan for free a few years ago because the redzone channel went out for an hour. I didn't even know it happened. Just got a letter in the mail. Had an issue with a live PPV. They turned it on before fixing the bill issue so I could pause it and not miss any of it. Have watched the local cable company take an hour on 3 seperate occasions screw my friend over in the same situation(except it was an issue on their end not a billing issue). Especially compared to the cable companies here in NJ, DirecTV craps in their ears.

You're lucky.

Make no mistake about it, none of them - not Dish, not DirecTV, not Comcast, Cox, Verizon, or Time Warner - give much of a crap about existing customers.

They make money on churn.

okcchief
09-05-2012, 07:54 AM
I'm pretty sure it's usually up a day or 2 early.

okcchief
09-05-2012, 07:57 AM
Also, I don't think I can complain when I got it for free, and can't behind your decision support organized religion.