Originally Posted by Pestilence (Post 9485798)

If I quote someone 8 hours to work on a website....it's because worst case scenario....it should only take me 8 hours to do it. If I complete it in 5 hours.....I charge them 5 hours because that's the ACTUAL amount of time that it took me to do it.

Originally Posted by Saul Good (Post 9485800)

You are charging for hours of labor that weren't performed and shouldn't have been needed knowing fully well that you weren't going to spend that long on the job.

Originally Posted by Pestilence (Post 9485809)

So as a shop owner....would you be pissed if I sat there and timed you working on my car?

Originally Posted by Peyton's Princess (Post 9485824)

This post serves as an official death threat to the next poster in this thread after me.

Originally Posted by Exoter175 (Post 9485808)

Smaller ships like my previous two shops, can give you that same quality of work, insurance, and warranty, at about 60% of the cost, by lowering my labor rate and not scaling my book time nearly as much as a dealership does. Not to mention, I have the ability to "haggle" my own prices down to make a sale if I need to, that doesn't happen at the dealership.

Originally Posted by Bugeater (Post 9485826)

Me!

Originally Posted by Exoter175 (Post 9485344)

Then every mechanic you know, including Sauto is a crook.


Also, it shows to me that you know nothing about the business.

let me give you a hypothetical of how this works.

My labor hour is $80 an hour
My labor hour markup is 10%
You Car is booking at 2.2 Hours to fix (2.0 standard)
It takes me 45 minutes to fix.

Every business is going to charge you that 2.2 Hours to fix, unless they are the 1% of business out there that don't mark their labor hour up. In which case you get charged for 2.0 hours.

It still took us 45 minutes to fix, and you get charged 2 hours.

Are we crooks then?

If you say yes, then it appears to me that you haven't read a god damned thing in this thread, and are only trying to troll at this point, because your lack of business sense or reading comprehension are low or non existent.

Originally Posted by Frosty (Post 9485828)

I almost never have non-warranty work done at a dealer. I only went there because I thought GM might have a hidden warranty on it because it was a known problem. Also, when I bought my (new) pickup from them, I was told one of the reasons I should "buy local" (i.e. from them) was because they took care of their customers once the warranty was done. LMAO

If they charged more reasonable prices, maybe they would get more business and make more money to pay all of those expenses. However, maybe they don't want non-warranty work. Dunno.

Originally Posted by Exoter175 (Post 9485174)

You sit here and say you didn't expect it, but you call it unreasonable and call them crooks for not doing it for 20 dollars or less.

You still do not UNDERSTAND the point everyone is driving across to you. This is a business, not a charity, kid. You might have a shitty car you don't appreciate, knowing that it'll cost a ton to fix later on, but in the eyes of a mechanic, your car is just like the next Mercedes that pulls up. Its going to cost you the same labor hour that it'll cost on the Mercedes. Why in the actual **** would you ever assume that the state of your car has anything to do with how much I'm going to charge you?

Which brings me to my second point.

Labor Hour. If you don't understand what Labor Hour is, or what it means, you shouldn't be dictating price.

Simply put, Labor Hour is what I'm going to charge you PER HOUR to fix your car. IT doesn't stop there though, because I'm probably going to pull up something like Mitchell or Alldata to find out how long it is going to take me to fix it, when you come in and ask for a quote, and I'm probably going to mark up the base labor hour by 10-25% on top of that.

Why? Because its going to cost me 400+ per day to have this building with these tools, with these employees, with the insurance to cover all of them, just to be in business. I have to make my money somewhere, and where I make it is labor hour, and parts.

Since you are bringing in a part I can't mark up, I ONLY make money on the labor hour, where I'm less likely to discount you on.

If you don't like the costs associated with running a business and having work done by professionals, use your mexicans, but understand there is nothing Constitutional or Patriotic about what you are doing, and you are only hurting the economy because you are a cheap ****.



And this is why you're a moron. Entitled? No. Lawful and helpful to the economy? Yes.

You say reasonable to a Mexican for 20 bucks, I see liability, economic downturn, and a cheapskate.

You're all full of negativity but understand this, when they **** up something on your car, you have no ability to go after them for damages, and they won't be paying you back for their mistakes. If you did it at my shop, you'd be taken care of because you get what you pay for, and with a business, by law, I'm supposed to take care of you if I **** up.



This. But, as I've said, labor hour is labor hour. It doesn't go up or down depending on the condition of the car being worked on.

Originally Posted by JASONSAUTO (Post 9485834)

No one i have ever worked for has a mark up on the labor hours above what the book says.

thats not right IMO.