Actually, I did have a copy of the TSB. That's when I got the song and dance about the book saying 2 hours.

And if you quote me 4 hours.....and only take 2 hours and 15 minutes to complete the job.....am I allowed to question the bill?

You're just a prick. Play me in Madden so I can show you real greatness. I'll **** your hole until you bleed out.

This thread just regained it's burst.

And in case you missed it, that was a Hypothetical scenario where "I" am playing the part of the business, and explaining to you how the industry is ran. Not how I specifically do MY business.

Just because I tell you how the business is ran, does not mean that is how I do business.

But go ahead wise one, explain to me how I did business from a hypothetical quote, when I've spent the last 5 pages to you explaining how I did it in real life, and try to argue more that the hypothetical quote carries more weight.

Saul, you don't understand the business, don't tell me how it is ran.

no i actually charge book time OR LESS.

sometimes i even charge less if its its a job that i know i can kick its ass.

and i can say that with a straight face.


i never mark up labor times, i never charge MORE than the book calls for.

Damn, all of us business owners must be having a slow day (or sick as ****, like myself).

It looks like a way to keep the income up while making it look like the apparent shop rate is lower.

Yeah, really. What are all of you slackers doing on the Internet instead of fixing my car? :banghead: No wonder your rates are so high.

this is true, exorter is saying he MARKS UP THE BOOK LABOR TIMES.

so by the book it says the job pays 2.0 hours.


he bills the customer for 2.2 hours.


that is actually unethical

LMAO.


I just about puked because you made me laugh.

not me, busy as hell. mechanics are running their asses off out there. lol


im on top of ordering parts

Thank you for the somewhat backup confirmation on the fact that business is ran this way, just as business is ran your way.

I picked up the AAA Gold Plus package one night just to tow a customer home from Columbia back to KC, free of charge.

But watch out, I'll **** you when you're not looking.LMAO

That's messed up, though, some TSB's are not covered by warranty or by the shop, they are just mid level TSB's that there "are" issues, not that they need immediate replacement due to emergency. I would have thought you'd have gotten much better service, it almost seems like they were trying to **** you from the start.

You're always allowed to question a bill.

However, if I quote you 4 hours to fix something, and you sign off on that, and it takes me 2 and a half to do it? You are legally bound to pay for the 4 hours. Cases like these rarely come up when you're talking about being billed nearly twice as much as a job will take, but sometimes a mechanic is just on fire that day and he gets it done fast. And I'm going to explain to you just that. I'm also not the type to have my mechanic "wait" so it looks like it took that much time. I want you in and out as much as you do, if we have a disagreement, I'm going to try try and make things right by you, but understand that I owe you NOTHING for my expedience in this business.

I'd **** your world up princess.
Yeah it did.

LOL, i worked in a couple of the busiest shops in KC.

now i own my own business in the country, right by a lake.


i do that BECAUSE I CHOOSE that way of living.


but i dont rip my customer off either

Break time!


Owning a business has it's downsides. My break time consists of calling customers, scheduling, and paying bills.

A day like today, I am sick. I don't have sick pay/sick days. This day is a big pile of loss (except for Hootie's thread).