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-   -   Direct TV to disconnect us. Rather than keep us as a customer. (https://chiefsplanet.com/BB/showthread.php?t=167269)

wutamess 08-07-2007 09:03 PM
Been a customer for 5 years... not one complaint other than they keep promising 150 extra HD channels every summer.

I ask for discounts on certain things and get them when I want them.
Don't know why you're so mad.

Simply Red 08-07-2007 09:04 PM
Quote:
Originally Posted by Logical
The thread title makes it sound like you have no input they are just disconnecting you. But it sounds like they have given you the choice of being disconnected since they cannot fix your problem. Am I reading your thread post wrong?
Hmm, I thought that "to" part would have indicated that, that would be their next steps. *shrug* I'm definitely not the best communicator when I'm upset. Thanks... : )

Skip Towne 08-07-2007 09:06 PM
Quote:
Originally Posted by wutamess
Been a customer for 5 years... not one complaint other than they keep promising 150 extra HD channels every summer.

I ask for discounts on certain things and get them when I want them.
Don't know why you're so mad.
They just launched a new satellite for HD a ccouple of weeks ago. I watched (on TV) it blast off. Those 150 channels of HD should be active in September.

Simply Red 08-07-2007 09:07 PM
I think I have a right to be pissed after spending 200 bucks a month and they've sent 4 techs out two leads and the problem still exists. I guess I should be more nice and bend over further. There has got to be a point when the BS stops and accountability and service and escallation take over.

I'm Sorry.

wutamess 08-07-2007 09:07 PM
Quote:
Originally Posted by Simply Red
Don't care what you would, should or could do really.
:deevee: LMAO

wutamess 08-07-2007 09:08 PM
Quote:
Originally Posted by Simply Red
I think I have a right to be pissed after spending 200 bucks a month and they've sent 4 techs out two leads and the problem still exists. I guess I should be more nice and bend over further. There has got to be a point when the BS stops and accountability and service and escallation take over.

I'm Sorry.

Either STFU or say what the problem is.

Simply Red 08-07-2007 09:09 PM
Quote:
Originally Posted by wutamess
:deevee: LMAO
I know. Sorry I am flustered. I'll be fine. ; )

And sorry to you Skip she made it right. Hopefully tomorrow they'll correct everything.

Simply Red 08-07-2007 09:13 PM
Wrong dish. No local HD. Bad Remote. Faulty box replaced good box. Tech. came out without the Dish again today. Having to deal with six dozen Managers who don't communicate.

Wash, Rinse and repeat above three times.

Phobia 08-07-2007 09:15 PM
Quote:
Originally Posted by Skip Towne
They just launched a new satellite for HD a ccouple of weeks ago. I watched (on TV) it blast off. Those 150 channels of HD should be active in September.
Been hearing that for a year.

Mosbonian 08-07-2007 09:18 PM
I'll make my response short and simple....

10 years....no problems except for when I was forced to go thru a Distributor to get their service.

I have always gotten great customer service and short response time on installation whenever I have moved.

mmaddog
*******

Rain Man 08-07-2007 09:19 PM
To be empathetic to Simply Red, I'm thinking mean thoughts about Direct TV, but at the same time I'm incredibly distracted by trying to think of a word that starts with F and ends with C.

alanm 08-07-2007 09:20 PM
Quote:
Originally Posted by Logical
:huh:

It seems weird, DTV must be really different out here on the Left coast as I get nothing but excellent service from them. Sorry for your troubles, it must truly bite the big one for you to give up your Sunday Ticket. Hope you have better luck with cable than I did in the past.
Other than not getting the local channels and the yearly jack in price. I've been generally pleased with their service. I've only had to deal with them over the phone a few times but was taken care of promptly.

mikey23545 08-07-2007 09:23 PM
I've always had great service from Direct TV, and love their programming.

On the other hand, I've noticed that some people have no end of trouble with any service they subscribe to.... :shrug:

Simply Red 08-07-2007 09:24 PM
Quote:
Originally Posted by Rain Man
To be empathetic to Simply Red, I'm thinking mean thoughts about Direct TV, but at the same time I'm incredibly distracted by trying to think of a word that starts with F and ends with C.
heh, Yep. Trying to not bypass the filters with the obvious eff, Blank, Cee, Kay. :p A little more children-friendly <-or something.

Simply Red 08-07-2007 09:26 PM
Quote:
Originally Posted by mikey23545
I've always had great service from Direct TV, and love their programming.

On the other hand, I've noticed that some people have no end of trouble with any service they subscribe to.... :shrug:
Should have just called Skip and paid for the plane tick. Smiling.

It seems to be roll O the dice with their subs. Locally our luck hasn't been the best with them.

-Oh well. I'm now calm and hoping tomorrow all will be resolved.


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