It's built into every PBX in the world. So it's simple. As for being legal, yes it is. It's an HR issue, and read the fine print, they can do it. The only time you have to announce third party participation is in lieu of policy and being informed. So, post HR notification, any and all internal calls can be monitored unannounced for quality reasons. Much like email, it's been litigated to death... Now if you didn't tell them, or you monitor a non-corporate asset, you have issues. Maybe they're that dumb, but I doubt it.

Hate to break it to you, but this is how the large corporations of now operate. Clark Hunt was schooled by Goldman Sachs.

Decades of loyalty earning employees near-impunity with middling results is Lamar Hunt's generation. Not Clark's.

We all wanted things to change when Peterson was the GM.

Clean house, change the environment, bring in new blood we all wanted.

Now it has happened and we all bitch. Pioli is taking it over the edge to far of course, but this franchise needed a good cleansing. 40 plus years of mediocrity really stains things.

I think it's bullshit going to the extent that they are about stupid shit, when they should be more focused on putting a winning product on the field. I think they have done a good job building up that product and keeping good young talent around, they are just a few pieces away.

We on Cp tend to be overly critical and demanding. Which is why I love this place so much. I consider most on here to be some of the most die hard Chiefs fans. However some times I think we don't really look at the whole picture objectively.

I could care less how the things are run at Arrowhead if they put a championship product on the field. I think if we get the three superstars back from injury next year we are close to doing that.

IMO we are a few pieces away from being legit contenders. This article could be the piece that makes those incharge realize that it's time to be bold.

Sorry for the rambling, just my .02 cents.

Good post.

I've never worked any place where the employer supplied coffee. Every office I've worked in had a coffee club where employees got together and bought coffee and everything needed to make it. Pioli being worried about the cost of coffee amazes me because they buy the coffee, not because he thinks they spend too much on it.

If this is all Clark's MO, Pioli should be fired before long.

Fully agree. And I think in the end, most of this is for the better. Details and accountability are a good thing.

The problem becomes... if this continues and that this mass paranoia is true, then we're going to lose a lot of good people and really struggle to bring good people in. And talent is everything.

Oh yeah, and that's the way it should be. Accountability. Focus on your job, and do it well. If Pioli doesn't deliver results, you get rid of him.

I keep hearing people out there say stuff like "Lamar would be rolling over in his grave." Well after years of Peterson and before that Jack Steadman, I could care less...

Which was exactly my point. Employees "suspected" and "feared" they were being monitored. The Chiefs "denied" that they were recording phone calls.

Now, do you really think there were "bugs" in the hallways and conference rooms and that the team monitored phone conversations?

Very much so.

I think some of this is disgruntled ex workers and some of it is probably true.

Like you, I think the best thing about this is that there is gonna be alot of questions asked and accountability.

It could be possible that in 2 years we look back and laugh at this as we are preparing to play in teh AFC CHampionship. Or looking for a new GM.

I don't know who said it earlier in this thread, but basically Clark Hunt has structured this organization to abide by the rules and restrictions of a Fortune 500 company.

I do not work for a Fortune 500 company, but I work for a company that is in the same field as many of the companies that are.

It's highly routine for employees to be disciplined or spoken with about Facebook posts and texting former employees. The entire workplace has security cameras, and management routinely reviews the cameras and irregularly disciplines employees for not doing their jobs if/when they believe that's the case. Inane disciplines like the candy wrapper happen, for good reason (and sometimes not-so-good). Everybody below a certain rung of power is completely kept in the dark. Any instances where a superior gets wind of someone below them shopping around for new jobs is met with a face-to-face meeting with that employee. Most forms of discipline occur with a reminder that your job is not etched in stone, but written in sand if you continue your current practices. Pervasive fear of getting fired is common.

Etc.

It sounds restrictive, and it is. But there are some good reasons for the company to operate that way (for instance, the Chiefs is probably spy-proof). Some of the reasons are just paranoia and power-tripping, which is of course the nature of the game.

I believe every word of the article.

The truth is, we want our good ol' Kansas City Chiefs to be run like a mom-and-pop store. In some ways, like PR and employee satisfaction, that's certainly preferable. But the way the Chiefs run their show now is similar to a lot of large corporations who do this routinely for competitive advantage.

Combine Clark's management style with Pioli's Patriot Way and this is what you get. It's logical that there's going to be a shit ton of turnover and people put in really shitty situations because for decades, the Chiefs were run completely differently.

I'm not excusing it, just explaining it.

You can conduct your business like a business while still having respect for people.

Spot on, Direckshun.

That's a direct quote that would lead one to believe you agree with my opinion on this whole thing. See how easy that was?

You also can't preach accountability to the ticket office manager, but then give the quarterback a constant pass because of one good stretch he had in 2010 against inferior opponents.

If this was consistent, and heads rolled for poor performance on the field, I'd be behind this.

It doesn't happen that way with this team, at all.