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Meatwhistle is such a business expert that he's working with high school students making minimum wage, at how old...?
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Meatwhistle - nicely done, sir. |
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Next time I need to get attention from people, I'll have Hootie make a thread for me.
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I put a dog treat under a towel once and my labrador cocked his head for a moment before grabbing a corner of the towl and dragging it out of the way to get to the treat. I believe the moment the pup cocked his head constituted a 'thought process'. Don't get me wrong, I believe meatwhistle probably would've scratched frantically at the towel until he just chewed through the center to get to the treat, but I am confident he would've cocked his head for a moment first, thus a 'thought process' would be born. |
I commend Hootie for being proactive enough to seek out and try and right a wrong that he felt occurred to his fellow coworkers. I (honestly) think that shows character I didn't think he had.
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I don't even know who you are but I appreciate all of the attention you give me...it's flattering. |
So they were gracious and I'm sure they said we won't let it happen again, but did they say they were going to compensate the waiting staff?
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Lets be honest, is this always the smartest route....no.....BUT lets also be honest, he can bitch to his boss but odds are good that his boss wouldn't have done anything. Personally I like to think that a good boss would have but too many people in this world are seriously lacking in initiative.
Written properly and respectfully you can get a lot done. While some may flag hootie for not adding gratuity, I personally hate that too. I find it tacky and 99 times out of 100 if you put it on there I won't add to it even if I would have normally given 20%. It takes away from the whole point of tipping, rewarding good service and makes it a tax, which is irritating. The egregious behavior here isn't that they stiffed the staff, it's a combination of things. A. they brought WAY more people than they reserved for. The restaurant could have said no but instead made a good faith effort to seat them all. B. They specifically asked before they paid if tip was included and THEN they stiffed them. If they didn't ask I could believe this was an honest mistake. But if they ask THEN stiff them, that's just beyond disrespectful. As a business owner I actually want to know if my employees are treating other people this way. It goes to their character and if someone were to do this it makes me wonder why they are working for me. Honestly even if I were a 10000 person company, if this came to my attention, I would have my staff check out the story to see if the validity. If it was valid, I would likely pay a personal visit not only to my employee, but depending upon how far away the restaurant was also the restaurant. To me this is about respect and maybe most people wouldn't do this especially CEOs of eastern companies. But the midwestern values in me say you make right the wrongs, even small ones. |
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As a restaurant owner I made sure I had my best people working parties and had ZERO complaints of lousy service. Your staff is an extension of yourself and you find people that will go out of their way to give the customer what they want and make them feel special. There wasn't one waitress on my staff I wouldn't put on the floor of a party and second guess if they were doing things right. Then again there were times I would have two or three waitresses spliting a $450 tip for 3 or 4 hours of work and that was 15 + years ago. I looked out for my servers and in turn I like to think they looked out for my best interest. |
Please post their reply emails
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Time for me to move on. |
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Nothing gets a thread rolling on the plant like being able to criticize and be opinionated on someone else's life. |
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