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-   -   How did you handle bad restaurant service? (https://chiefsplanet.com/BB/showthread.php?t=126868)

Frosty 10-19-2005 11:33 AM

Quote:

Originally Posted by Seek
He ended up throwing such a fit he just looked at us in front of the manager, and said lets go. I am not paying them a damn thing. So we all walked out without even paying for our food.

An ex-girlfriend's father was that way. Every single trip to a restaurant ended with a screaming fit. Turns out he was just trying to get the meals for free. :shake:

I very quickly learned to turn down dinner invites.

bkkcoh 10-19-2005 11:48 AM

What I really like it to get bad service and mention something about it to the manager and they say 'We couldn't help it, we had a couple of people call off and we are understaffed'

It is like it is our fault for making them understaffed.

Fire Me Boy! 10-19-2005 12:16 PM

Quote:

Originally Posted by Rain Man
The dad took the cake, though. He literally could not stop talking, ever. If you wanted peace and quiet, you just had to leave. I remember going to their house for Thanksgiving once, and there was a time when it was just me and the dad standing around outside. I kid you not, I stood there for probably close to an hour and never said a single word. The guy didn't stop talking the entire time, and never even tried to ask a question or have any kind of two-way conversation.

Sounds very familiar... my FIL is the same way. And REALLY friggin' opinionated. I hate going over there.

siberian khatru 10-19-2005 12:42 PM

Quote:

Originally Posted by Rain Man
Off topic, but back when I was a young buck I made a very bad girlfriend decision. When I met her family, it was like meeting a dysfunctional Addams family on drugs. From top to bottom, there wasn't a single person in that family that wasn't seriously screwed up in one way or the other.

The dad took the cake, though. He literally could not stop talking, ever. If you wanted peace and quiet, you just had to leave. I remember going to their house for Thanksgiving once, and there was a time when it was just me and the dad standing around outside. I kid you not, I stood there for probably close to an hour and never said a single word. The guy didn't stop talking the entire time, and never even tried to ask a question or have any kind of two-way conversation.

I briefly dated a girl whose mother was like that. I seriously think she (the mom) was mentally ill.

PastorMikH 10-19-2005 12:47 PM

Quote:

Originally Posted by Fire Me Boy!
Sounds very familiar... my FIL is the same way. And REALLY friggin' opinionated. I hate going over there.




Saaaayyyy, you didn't by chance marry Rainman's Ex girlfriend did you?


:)

luv 10-19-2005 12:49 PM

Quote:

Originally Posted by bkkcoh
What I really like it to get bad service and mention something about it to the manager and they say 'We couldn't help it, we had a couple of people call off and we are understaffed'

It is like it is our fault for making them understaffed.

That's when you say, "So you're excuse for poor service is your inability to hire employees who will be here?"

I work in a smaller town outside of Springfield. There's a pizza place who our employees always order from. They are constantly late or forget an order. Some employees ha stopped ordering , but not me. Whenever that happens, they usually give your your order for free. Being a supervisor, I don't have a set time when I take lunch. So if my order is late, I can wait until they get there with my then free food before going to lunch. :D

BigRedChief 10-19-2005 12:53 PM

If you leave no tip they just think you are cheap.

The easiest and simplist message to send to a bad waiter/waitress for bad service is to leave a single penny.

Sully 10-19-2005 01:07 PM

I agree with the single penny method.
Oh, and not returning, but that goes without saying.

Anyone know the etiquette on getting fatty steaks/ Prime Ribs?
I seem to be getting a lot of these lately, and I remember when I used to be a server we politely told people to get over it when they complained about that, but it seems that if I order 8oz of meat, and get 3-4 oz of fat, that I should complain... any thoughts?

Pitt Gorilla 10-19-2005 01:07 PM

For poor service, I leave 8-10%. Of course, the message probably gets lost as some people leave that normally. Oh well...

luv 10-19-2005 01:09 PM

Quote:

Originally Posted by Sully
I agree with the single penny method.
Oh, and not returning, but that goes without saying.

Anyone know the etiquette on getting fatty steaks/ Prime Ribs?
I seem to be getting a lot of these lately, and I remember when I used to be a server we politely told people to get over it when they complained about that, but it seems that if I order 8oz of meat, and get 3-4 oz of fat, that I should complain... any thoughts?

I have a friend who sends back her plate when her steak isn't cooked well enough. I could just hear her saying, "Excuse me, but I ordered steak, not fat."

Sully 10-19-2005 01:11 PM

Yeah.
I used to work at a steak place, and we basically just told people that fat comes with the deal, until they pitched a real fit. But I don't want to be aa d*ck, so I was curious if anyone else really thought it was just "part of the deal" or not.

|Zach| 10-19-2005 01:12 PM

Quote:

Originally Posted by Pitt Gorilla
For poor service, I leave 8-10%. Of course, the message probably gets lost as some people leave that normally. Oh well...

Yup

KCChiefsMan 10-19-2005 02:38 PM

so when I used to wait tables through college (it feels good saying that now), we had about 10 families at least that would never tip and they kept coming back every week or 2, so the first time or 2 I'd give them good service just like I would anyone else, well then the next time I had to serve them if I remembered them correctly they definately left unhappy because I would give them the worst service I could, then I would be extra extra extra nice to the tables sitting near them just to rub it in. I even said to a guy one time while he was eating his cold food while I let it sit there for 10 minutes, "boy, ya sure look thursty, huh?"

I kinda got a kick out of messing with those people, and I would only give that treatment to people if I remembered correctly that they didn't tip last time.....

but if ya had a few tables like that all night it really got stressful, so I try to be a very pleasant customer when I eat out and if I get great service I usually tip 30%, bad service 15% depending on how bad it is.

Bowser 10-19-2005 02:38 PM

I dare anyone here to go see the movie Waiting, then bitch about their food the next time they eat out.



And the worst service I have EVER had at a restaurant came at the LoneStar Steakhouse. Service sucked, got the wrong drinks, daughter got the wrong food, and the food was nearly cold. This happened twice. Never again.

Sully 10-19-2005 02:40 PM

"Waiting"was hilarious, and as off a it seemed, every character was someone I knew once in the food business.


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