Manager from the place I purchased the carpet is coming out today to look at the seam(s). He has to determine if it is a problem with the carpet or a problem with the install. Dare I say both but I won't be surprised when they point the finger at the installer. Considering the seam never should have been done that way, they have the carpet stretched "tighter than a trampoline" and you feel something under the carpet the length of the seam, I'd say it was a shit job.

well hopefully they will help u get it sorted out...you bought so much extra, that they shouldnt need to stretch it that tight....and you shouldnt have had to buy that much extra padding, since it doesnt matter where the seams go on the pad....also the installation rate should be on the size of the rooms/stairs, not the carpet u bought....

all in all i agree it points to bad installer....

I hope you get this sorted out man...this kinda stuff pisses me off..there is really no reason for it other than them trying to make a quick buck...or maybe the guy is on dope or something...

best of luck man

yeah, iirc, the installer said something about running a seam there to save buying extra carpet or something I don't know. They didn't have a lot left over that's for sure. Either way, what sucks is I won't be able to be there when this guy comes out today. My Wife, who can be a real bitch about these things, wll be and I told her that under no circumstance is there to be a 3rd party blame, i.e. Me. It is either the carpet or the install job. Do not accept anything else.

I am also curious as to exactly WTF I am feeling under the carpet along the seams? It's like the edges of the carpet are sitting on top of something.

So the carpet manager came out and I guess immediately stated the seams were done like shit. As far as laying a seam across the floor he said he couldn't say he would do it differently because the place where the seam would have to go in the other room would be in front of a slider and with the light, etc he wouldn't like that.

Also said there are "hard pieces" under the seams from overheating I guess and that the rest is just tape that will go down after a bit. Said the installer needs to re-do the seams and if it's not to our liking they will re-order the carpet but I have to pay for a different installer which will cost me about $300

you shouldn't have to accept damaged material at the seams due to installer negligence. Push for full replacement at their cost.

if you paid by credit card you have chargeback as leverage. If not, then a) why did you pay in full before accepting install and b) you don't have much leverage

Not getting into why we paid. We didn't pay until they fixed the seam the first time and it looked good for about 4 hours. I just told you that they are going to reorder the carpet if I don't like the next attempt at fixing the seams. And if I understand them right, which I am waiting to clarify, I may not even have to do that. But I have to pay for the install if it is done by someone else.

Are you on drugs? how can you not remember this very important conversation? If you say you don't remember and the contractor says he does, he wins in a legal setting.

And then you have to pay to keep the lein up too iirc.

Politely **** off

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Damn Pete what a freaking mess contractor had to be a rookie and used to much hot glue. Also possible over stretched.

Sorry, I can't help someone who is chronically dumb.

Willfully stupid. You cost yourself hundreds of extra dollars (if only that) because you are an idiot.

How did you let another man take advantage of you like that?

Not sure I could face my wife.