LOL so I got the FBI thing again. This time it removed all my System Restore points. Luckily I forced into Safe Mode and deleted the .exe file in my hidden App Data folder. I'm with Lzen or whoever said "who makes this stuff up?" It's annoying. And Firefox has become a liability. It's the new, old IE.

Thank you Bearcat for providing what I hope is a cure to the nasty virus on my wife's work pc. I ran the whole suite in the original post and all but Hijack Pro were helpful (this was not due to my lack of knowledge.) I ended up running all of the web anbti virus scanners instead. They all seemed to find something new until the end when the last 2 found nothing.

Some of the virus' persistently returned. Ended up restoring to factory settings today.

FYI

Norton 360 only $29.99 for the next 3 hours for Cyber Monday! http://buy.norton.com/blackfridaydeals

http://us.norton.com/

People pay for that snake oil that slows down your computer still?

Agreed. Norton 360 is garbage.

They provide a separate uninstaller app for it, because it's usually impossible to uninstall otherwise. It's coded so badly that the normal Windows uninstall procedure doesn't work. That should tell you how shitty it is.

https://www-secure.symantec.com/nort...=1&lg=en&ct=us

I am having an issue with this generic search engine that attaches itself to Chrome & Mozilla. I can't get rid of it. It appears to come from www.mysearchresults.com. I've looked at tutorials to remove it, and went to programs and removed the associated things for it that I could find but it's still there. Here is a screen shot below, any ideas?

http://i46.tinypic.com/rjiqdw.jpg

Did you get hit with that hijack?

My computer caught a virus, probably about 2 years ago now, that I was able to get rid of with help from this thread (THANKS, DUDES!). Since then, I've been running with no anti-virus protection whatsoever but I'm thinking maybe my computer is running from safe mode. I honestly have no idea what that even means, but heard about it one time and its the only reason I can think of that my comp hasn't crashed from another virus yet..

Anyway, what are some good, preferably free anti-virus options?

No. LMAO

I'm running Microsoft Security Essentials on my Windows box and have been pleased. Haven't really tried to hit it with the major attack platforms that support AV circumvention though.

Generally (as you've seen me say before) I find AV to be snake oil and think multiple backups are more important than AV. That way if you get popped, you reinstall Windows and move along with your day.

+1 for MSE. Avast and AVG are still out there as the old standby's, but I haven't found either of them to be as lightweight and effective as MSE.

(But yeah, back your shit up.)

I find Avast to still be the least resource-intensive AV out there. That's why I still use it over MSE.

As far as I'm concerned, AVG isn't even in the discussion anymore.

That's what my work uses. I've used the uninstaller in safe mode before. It's the ONLY way to get rid of it.

Hell, I HAD to boot into safe mode because Norton has it's own device drivers and said drivers were causing BSODs.

no clue if this a virus or just a computer problem

i can't get any programs to launch...pulled up task manager, and where I would normally have 50 processes I had only 6 or 7...

i'm in safe mode w/ networking now, i'm running malwarebytes but so far nothing...anyone experience this

i found this on the web, pretty close to what i'm experiencing...

this guy hasn't found a solution
http://www.tomshardware.com/forum/50...-starting-boot

Have you checked the syslog? It's possible you had a key service fail to load, which would result in all of the dependent child services not loading.

thanks

i ended up taking it in to a shop...i figured maybe it was my hard drive, but their initial diagnostic said my hardware is fine

i'm guessing you're close to the problem...but it's beyond my skill set to fix

Help. Windows says Win32\Small.CA, as known virus, has caused my PC to stop working properly at least 1 time, most recently a few days ago. Avast scan does not detect this file. Any suggestions?

Here's log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:30:53 PM, on 5/20/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16576)
Boot mode: Normal

Running processes:
C:\Users\Chad\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: TBSB07898 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Coupons.com CouponBar - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files (x86)\Coupons.com CouponBar\tbcore3.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Chad\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Amazon Cloud Drive.lnk = Chad\AppData\Local\Apps\2.0\RJGYN12E.M7X\5TJG8OL4.271\amaz..tion_f2fa081ea2183235_0002.0000_52f6f547 7bfc400b\AmazonCloudDrive.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: RtVOsdService Installer (RtVOsdService) - Realtek Semiconductor Corp. - C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11580 bytes

Windows Security Essentials says that? Try with a different AV.

I don't see anything that looks suspicious. There's several things running that don't need to be, that could be cleaned up. But nothing malicious. I wouldn't worry too much about it.

HP autorun software, Canon autorun software, Coupons.com couponbar software, Microsoft Groove, etc. could all be removed from running automatically.

Coupons.com is an interesting entry.

I'd consider it borderline malware. Annoyingware at the least. It's a pain in the ass.

But a sign that the machine/user is vulnerable to picking up random shit.

Yeah, I hate those coupon things for that reason. The wife finds that stuff.

Ahem.....Avast

You said that Windows called it malware but that Avast didn't detect it.

Yes, which is why I came here for help. Doesn't make sense to me.

So I bought an HP a while back to do my wife's books on for her company. Just a basic laptop. The Norton antivirus that came free has lapsed, so I've activated Windows Defender. Is it adequate or should I look into something else?

That's what I use.

For Windows 8? Defender for Windows 8 is a complete virus/malware/spyware setup. But it's not the best protection compared to other solutions. It's kind of a "Better than nothing" solution Microsoft is providing for free. It shuts itself off automatically if another virus scanner is installed and it's a Microsoft product, if that tells you anything.

Avast Free is still pretty decent, just turn off sounds and checking updates for other apps. If you really want good proactive protection, I'm a big fan of Malwarebytes Pro. That is pretty rock solid protection from catching anything malicious from any browser session.

Of course if it's just for doing the books and not for anything else, just don't plug it into the network.

**** this FBI virus. System restore isn't working, and now I can't even access safe mode with command prompt to run my anti-virus scan. Explorer.exe isn't working. **** computers.

Got this thing right now where various words on ChiefsPlanet show up as hyperlinks that click through to some spammy search tab when my cursor is over it.

Thoughts?

Can we get a update for Windows 8.

ChiefsPlanet keeps tripping my Avast. Here's what it keeps coming up with....

Infection Details


URL:
http://googleads.g.doubleclick.net/pagea...

Process:
C:\Program Files (x86)\Internet Explorer...

Infection:
HTML:Iframe-inf



Upon further review, maybe it's the damnable IE I keep running?

You're going to have to get into the registry and remove the shell hooks

I have been using Sandboxie for a while now its great.

http://www.sandboxie.com/

Anyone know how to reclaim a Windows 8 C-drive?

It appears that we lost permission to do anything on the C-drive or anything else for that matter. Any help??

You'll have to explain further. If you didn't have permission to do anything on the C: drive, the machine wouldn't even boot. More details please. This isn't malware, so you might do better to start a thread about it and provide more info.

Sorry it was a horrible post by myself.

I'll start a thread when I can. Thanks!

Yeah, so if there's anything new for Windows 8 or any other suggestions for the OP, let me know and I can get it updated.

I just got a new desktop (Win 7) and need to figure out what security software to install on it. I've been using AVG, but the last time I updated it I ended up with their damn toolbar installed. So I'm going to avoid AVG this time around. Is Panda Cloud adequate or should I go with something like Avast?

I'm also going to install Malwarebytes. Are there any other comparable anti-sptware/adware programs out there?

Any other recommended utilities?

Thanks in advance!

I recently set up a windows workstation and am just using Security Essentials.

You're better off spending any money or CPU cycles on good backups.

My current favorite Antivirus programs:

BitDefender Free
Avast Free

Malware/Spyware:

Malwarebytes Pro (Pro version is $25, but provides real-time protection instead of a passive scanner. It's great at preventing threats and probably the best at removing existing infections.

I've not had good luck with Security Essentials. I've had to clean up quite a few infections now where MSE didn't catch something it should have.

Thanks
 

Nice post.ROFL

Thanks
 

Nice Post.:eek:

Do Search
 

Anyone have this infection? Any luck cleaning? Thanks.

Here ya go.

https://www.techsupportall.com/how-t...me-firefox-ie/

Need help removing Qone8.com it is set as my home page.
It happened when I tried to watch some chiefs games online streaming.

I do not know how to remove it from my lap top, startQone8 ive tried to make yahoo my home page but no matter what I do it still sets Qone8 as my default so it opens every time I get on the net.
Is there an easy fix for this? thanks

Dont know the fix, all I can do is sympathize... what is WRONG with people today?

Dont transact business on the intraweb? No consequential digits? Doesnt matter, we're still getting some kind of cheap thrill from ****ing you over and ruining your $500- $2000 dollar piece of equipment.

A lot of computer guys I've known say "no Norton no how no way"... but I'll just leave it there, there is also plenty of free Avast security out there, its easy to get... guess I'm just hoping that what you pay for is better than the free stuff.

Pay some money for Norton then hold them liable if you get screwed.

Did you try the Malware removal steps in the opening post?

I'm probably the exception, but I don't ever try to remove a virus.

I just don't trust systems after they have been compromised.

My philosophy is always backup docs that I don't want to lose and start over, just nuke it.

Being the exception doesn't make you wrong.

Re-image that thing and stop doing whateverthe**** you were doing when you got popped.

I just did a fresh re-install of Windows and I need to know the essential Chrome extensions.

Ok, why does my computer ask me if I want to open the following (see below) every time I come into the Media Center?

[email protected](2.70KB) from b2mookie1.com

I'm unsure.
you may have fixed this problem by now but the below link may give you some insight into fixing it.


http://www.windowsanswers.net/articl...lt-mail-manual

Thanks. I'm running Windows 8.1, and there doesn't appear to be a step-by-step procedure for it. Looks to be all Windows 7/XP fixes.

Would you still recommend the SlimCleaner, anyway?

My computer started hanging this morning. It wouldn't respond to anything so I had to hard reboot using the power button. Same problem where it would run for just a few minutes, then hang. I figured maybe I had a virus.

I'm running HitmanPro kickstart from a USB drive, using bios boot menu. It started out okay, but then around 4000 files scanned it hung. After a bit it would scan a few more then hang. For the past 10 minutes it hasn't scanned a single file. The clock is still running but it isn't making any progress on scanning.

Any idea what is going on and how to fix it?

BTW, I'm running in normal mode, not safe mode.

Edit: tried it in safe mode with networking and same thing happened.

Looks like a HD issue rather than a virus. Ignore the last three posts.

I'm getting ads on the top of the page and every third post. They all say ads are not from this site. I don't have this problem with any other web page. I've run a scan on my computer and nothing came up

What scan did you run? Virus scan, malware scan, both? If not follow the instructions in the OP for malware scan.

What browser? Does it do the same thing in another browser?

All chiefsplanet pages?

That seemed to work. Thanks

Had to view thread to ruin the perfect symmetry of 100,000 views

If someone could take a look at this I'd appreciate it.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Logitech Download Assistant] C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [PSUAMain] "C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAMain.exe" /LaunchSysTray
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [PCShowServer] "C:\Users\CHIPANDSALLY\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\CHIPANDSALLY\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [BIBLauncher] C:\Program Files\Business-in-a-Box\BIBLauncher.exe
O4 - HKCU\..\Run: [PlayOn] C:\Program Files\MediaMall\PlayOn.exe
O4 - HKCU\..\Run: [GarminExpressTrayApp] "C:\Program Files\Garmin\Express Tray\ExpressTray.exe"
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\CHIPANDSALLY\AppData\Local\Akamai\netsession_win.exe"
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Startup: Dropbox.lnk = CHIPANDSALLY\AppData\Roaming\Dropbox\bin\Dropbox.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: APC Data Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CLDTVHNService - Unknown owner - C:\Program Files\DirecTV\DirecTV\Kernel\DMP\CLDTVHNService.exe
O23 - Service: Garmin Core Update Service - Garmin Ltd or its subsidiaries - C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McciServiceHost - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciServiceHost.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Panda Cloud Antivirus Service (NanoServiceMain) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
O23 - Service: Panda Product Service (PSUAService) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUAService.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShow Producer\ScsiAccess.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 10414 bytes

Odd. It's not displaying the entire log I pasted.

Copy your log.
Go to this site: http://pastebin.com/
Paste your log.
Click Submit.
Copy the resutling link, and post that link here.

<iframe src="http://pastebin.com/embed_iframe.php?i=m8a2XSCt" style="border:none;width:100%"></iframe>

I don't see anything malicious. Lots and lots of clutter. But nothing malicious. You could improve performance by turning off a bunch of stuff that's autostarting when it doesn't need to. But I don't see any bugs...

Like?

Remember, I'm as green as it gets when it comes to these things.

How can I uninstall/reinstall Internet Explorer in windows 8? It isn't listed in Programs and features.

I'll try and type up some instructions when I get the time.

OK... Registry Editing 101:

Click on the Start Menu.

Type regedit in the Search field. Click enter to open Registry Editor.

It will be listed in a folder-looking format.

The top most folders will be
HKEY_CLASSES_ROOT
HKEY_CURRENT_USER
HKEY_LOCAL_MACHINE
HEKY_USERS
HEKY_CURRENT_CONFIG

To keep it simple, you'll only focus on a few folder locations. These folder locations are:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

These locations are what correspond with the "HKLM\..\Run:" entries in your HijackThis log. Navigate to these folder locations. The following are what you can safely delete to increase performance without losing any functionality:

O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Logitech Download Assistant] C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Google Update] "C:\Users\*******\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [BIBLauncher] C:\Program Files\Business-in-a-Box\BIBLauncher.exe
O4 - HKCU\..\Run: [PlayOn] C:\Program Files\MediaMall\PlayOn.exe

O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\*********\AppData\Local\Akamai\netsession_win.exe"

Also remove this which is in Start Menu\Programs\Startup\

O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe

Close Registry Editor.

Click on Start Menu.

Type services.msc in Search Field.

Open Services.

This is a list of all services running on your system. Most entries have explanations. Different options for Autostart, Manual. Go through the list and see what you recognize as not necessary for loading auto.

For you, all of the following you can safely turned from autostart to manual start without losing any functionality:

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe


O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe


O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShow Producer\ScsiAccess.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

Hope that helps...

I think my kid's computer is infected with the ME IE Zero Day virus. I guess MS is working on a patch, but I think the computer is already infected. The machine will only start in "safe mode," and multiple attempts to restore in safe mode have not been successful.

Any suggestions short of reinstalling Windows 7 Home Premium? If I do need to reinstall...in the restore and recovery ap...can I use the "fix" option, or do I need to reinstall everything? Will I need to reload the personal files from backup after I re-install Windows?

Again, any help would be greatly appreciated. And no, I'm not considering self-immolation, anti-freeze, an AIDS tree, or a rusty razor blade. At least not yet. Thanks, in advance for your concerns though.

Would mikey's EliteKiller link be the best route to remove it? I'm mildly tech savvy, but certainly no wizard or geeksquad guy. I'm just looking for the quickest and easiest fix--as time is at a premium for our family for the next couple weeks. If the EliteKiller thing is it, then so be it. Otherwise, any suggestions to help me remove the virus instead of starting over, would be greatly appreciated...

I'm guessing it's what they are talking about in these articles:

http://community.norton.com/t5/Norto...g/ba-p/1127768


http://www.maximumpc.com/microsoft_w...ernet_explorer

The IE thing isn't really a virus, it's an exploit that could give someone control of your system. It's probably not the cause. I'd start by assuming it's just a run of the mill virus and follow the usual steps.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:40:29 AM, on 6/24/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16555)
Boot mode: Normal

Running processes:
C:\PROGRA~2\SCRIPT~1\DESKTO~1\CLIENT~1\812~1.7\SLAgent.exe
C:\Program Files (x86)\AlienRespawn\TOASTER.EXE
C:\Program Files (x86)\AlienRespawn\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\AlienRespawn\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Users\dcbrummer\AppData\Local\LPT\srptm.exe
C:\Program Files (x86)\PrintKey2000\Printkey2000.exe
C:\Cache\pc-client.exe-14.1.0.26983\pc-client.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.UserExperience.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\McAfee\Common Framework\McTray.exe
C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher32.exe
C:\Program Files\Alienware\Command Center\AlienFusionController.exe
C:\Program Files (x86)\DIMS\DIMS.net\DIMSnet.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://AlienwareArena.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://webstart/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={D10CBA9A-B9A5-11E2-B43D-F04DA2DE4A5C}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: 204.147.113.96 calvalidator.ss.ca.gov
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SmartbarInternetExplorerBHOEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20140618171432.dll
O2 - BHO: Adobe Acrobat Create PDF Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [DesktopAuthority User Experience] "C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.UserExperience.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [PCShowServer] "C:\Users\dcbrummer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe"
O4 - HKCU\..\Policies\Explorer\Run: [1] \\cacprc01\PCClient\win\pc-client-local-cache.exe --silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Printkey2000.lnk = C:\Program Files (x86)\PrintKey2000\Printkey2000.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/W...x/ieatgpc1.cab
O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab...ri_4.5.1.0.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = County.Solano.Sol
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = County.Solano.Sol
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = County.Solano.Sol
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Alienware Fusion Service (AlienFusionService) - Alienware - C:\Program Files\Alienware\Command Center\AlienFusionService.exe
O23 - Service: AutoMate 6 (AutoMate6) - Network Automation, Inc. - C:\Program Files (x86)\AutoMate 6\AMTS.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Local Print Agent - PrintFleet Inc - C:\Program Files (x86)\Local Print Agent\Local Print Agent.exe
O23 - Service: LPT System Updater Service (LPTSystemUpdater) - Unknown owner - C:\Program Files (x86)\LPT\srpts.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files (x86)\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PaperCut Print Provider (PCPrintProvider) - PaperCut Software International Pty Ltd - C:\Program Files\PaperCut MF\providers\print\win\pc-print.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ScriptLogic CBM Service - ScriptLogic Software Corporation - C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.Agent.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\AlienRespawn\sftservice.EXE
O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\SLClient.exe
O23 - Service: SNMP Trap (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

Dude, that system is a mess.

Looks like it's infected with Snap.Do, according to this line:

C:\Users\dcbrummer\AppData\Local\LPT\srptm.exe

That will take over your browser and change your browser settings/homepage/search/etc.
Manually remove Snap.Do: http://www.pcthreat.com/parasitebyid-24962en.html

Likely related, but your browser search is already hosed, according to this line:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwF...YQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms}

The following lines very likely could be a rootkit:

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

Are you in a managed corporate environment or something? You've also got a program called DesktopAuthority running. It's a pretty powerful IT Admin app that can give the admin pretty much complete control of your computer. It can even monitor keystrokes and shit if the admin chose to use it that way. If you're in a corporate managed environment, it's probably OK. But if not, that could be serious trouble. I notice it's an Alienware with lots of normal consumer stuff, but also some admin stuff and Papercut client.

Regardless, your system need to be cleaned ASAP. I'd recommend a complete reimage or reinstall if possible. It might already be too far gone. But you might be able to resuscitate it. I'd run the malware cleaners listed in the OP. I'd also include Malwarebytes Anti-malware.

Considering all the unnecessary stuff running in the background, your system would feel like a new machine if you would format and reinstall. If you're in a corp environment, tell your IT to backup and reimage that mofo.