I quoted your post in its entirety... where did I deflect and answer only what I wanted?

As for the dishonest comment, look on page 6. I was making reference to a post by Dane.

And... I *MADE* them give me coupons???? Please

Take advantage of the rubes?

He IS a ****ing rube.

I think he's KING Rube around here.

I took advantage of no one here!

I *ASKED*, and they said... ok. Had they said no, I would have left and not said another thing about it!

For me to take advantage of someone, I would have had to have them at some sort of disadvantage. It was quite the opposite! They already had my money, I had already purchased and consumed the concessions, and had every right to tell me no!

You've been arguing your "point" for eight pages now.

I guess you'll never understand that you were in the wrong.

Pity.

Your post 82.. I do not see any reasons you explaining above it..

Your post 88.. You never answered if you were going to write a letter to the people that actually made the movie.. You sure have no problem doing it on here about people that work in the theatre.. You also did not answer if you would demand another month from the little kid delivering paper and not the newspaper.. Instead you deflect on to something else..

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As for you asking making it alright.. No, it does not.. It is easy to tell you have never worked for any corporation or company with a customer service.. Most people will break company rules just to keep a bad customer happy.. Why, because those customers are the ones that can call and get people in trouble for doing their jobs correctly..

If you are really grateful for them bending over backwards you will write a letter to the owners of the theatre or company president stating that you went and watch an entire movie all the way through and then decided you did not like it or did not like from the start; and then asked the manager for movie passes to a new movie because of this.. Thank them for having a manager and company that is so willing to give out passes if the movie does not pass your good judgment...

You really need to up your posts per page.. This is a two pager for me..

here

It was bad enough that, yes, I may very well write a letter to Lucasfilms for all the good that that will do.

My apologies... when you answered your own question I
assumed the question was a sarcastic / rhetorical one. My apologies.

No, I would not demand another month from the delivery kid as he has no say in the matter.


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I actually have worked in customer care / service. *I* would have stuck to policy regardless of whether or not the person on the line would complain about my service or not. As long as I did my job correctly, I would have nothing to fear.

Keep in mind, I did not go up to the counter upset, angry, or in any way shape or form a threatening manner. I had the cashier laughing with my description of how bad the movie was\ and I kept a smile on my face the entire time.

That is an excellent idea. Managers who are willing to go above and beyond for their customers deserve recognition for keeping the clients happy.

I will most definitely be doing that.

I get less than 200,000 miles out of a Kia
before it gave up the ghost
I want my money back

You need a hug.

Karma is a myth.

Jesus Christ, there are a lot of sandy 'ginas around here.

He ASKED for a refund, which technically, he didn't get. He got passes to see another movie, where the theatre will probably make their money back and then some off of concessions on his return visit.

He didn't DEMAND anything. He simply ASKED. No stomping around. No loud cursing. No causing a scene.

Should the manager have said no? Probably. But he didn't. Get pissed at him for breaking policy.

But I'd bet he made a concession knowing that getting him back to the theatre at a later date makes them more money in the long run.

In the grand scheme of things, this isn't a BFD IMO.

But some of you guys are making him out to be a ****ing monster...

The mere fact that he had enough sense of entitlement to even ASK for a refund after watching the WHOLE movie tells me enough about this guy that he will never see anything wrong with it. I blame his parents.

ROFL

No shit.

Like I posted earlier, he needs to be careful. It won't take much for him to get lumped in with the child molesters and puppy killers.

You're right, it isn't a BFD. If something like this gets a persons ass all that puckered they need some real problems in their lives.

Eh..in the original post before it was edited he said he 'demanded' his money back, not asked.

That paints a mental image of a pissed off guy being rude and demanding their money back from some spineless management.

There's a big difference between demanding and asking.