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How much was the bill?
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I would like to know the total bill and how much they paid in tips if you could tell us Hootie. |
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if the owner was there...they wouldn't have been allowed to do what we did for them...they broke every rule of fire code we have in that area of the restaurant yet we accommodated them because that was their only option when 75 people showed up instead of the 50-60 they made a reservation for... the other thing I have going for me in this regard... Where I work...and it's the only place this has ever been like this...the customer is NEVER right...we do so much business in this town the management/owner has no problems telling people to never come back...I kid you not...it's almost baffling. |
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You aren't storming military outposts. You aren't cutting open chest cavities. You aren't building bridges. You're serving steaks and overpriced booze. Spare me the haughty indignation, you aren't walking on new ground here. I don't care if you work at Michael Kors; it's still a damn restaurant. Second - How is it relevant? My management structure isn't anything like a restaurants and if my boss or co-worker made a call as to my compensation without consulting me, I'd damn sure expect them to make it right if that call ended up screwing me over. Your arrogance, on full display in this thread, has screwed over your peers. It's also gotten in the way of you recognizing how you failed them. Perhaps someday you'll get some perspective, but I doubt it. |
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Ah. You already contacted them. Good luck in your job search.
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I would thank him for his response, and for his employees business last night. I would say that I was upset last night because of this situation. I've never contacted a customer before and hopefully never will again, it's just that the large party and very small tip was frustrating to myself and my coworkers last night, as this is how we earn a living. Then I would say that today I'm feeling like I should give the employees the benefit of the doubt and recognize that this was most likely an honest mistake. I would say I appreciate the offer to speak on the phone, but it won't be necessary. |
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and lets say that we filled the 'cafe' with 7 8 tops instead of 1 75 top... (and we could have)... The totals would have been significantly higher... So by turning away tables because of the full restaurant we cut our sales by at least 30%, too. |
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If you try to paraphrase, you'll **** it up. Blaise - you've done a young reprobate a great service here. Go have yourself a Coke. |
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I wanted them to know how they are being represented... |
Wait.....what the **** were they eating? $475 for 75 people? That's like $6 a person.
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