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Ok, here's my story. (I did start this thread.)
Really, my goal was to save money. Our Direct Bill was near $100. I was looking to go to U-verse and just save money, but their deal was no deal when I dove into the details. So initially, after hitting the cancellation button, I was sent to retention and the lady offered to cut my bill by $20 for a year, and $15 for 15 months. That brought me down to about $65, which was acceptable. Then, she realizes that I've been paying for a receiver I don't have for 24 months (yes I missed that), and she credits me back the $6 x 24 months, giving me a credit that now puts my bill at +$90. Oh yeah, then she asks if I still like football and proceeds to give me the regular Sunday Ticket as long as I agree to a 1 year commitment. Uh, yes please. :D |
Just bought a new house and scheduled my Directv move for next Thursday. I told them I'd be dropping HBO, Starz, and NFLST. The gal dropped my HBO and Starz and then told me she'd give me NFLST for free if I agreed to a one year contract.:toast:
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I've been with them since (iirc) 1996. |
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I'm doing what I thought was unthinkable. I canceled my DirecTV service. The fact that I've gotten about 200 dollars in discounts over the last year and them telling me that I'm over the discount threshold when I spend over 150 on average each month just sent me over the edge.
My brother spends 80 a month and gets Sunday Ticket, Sunday Ticket max, 200 dollar visa gift card, 2 months of premium movie channels, a genie upgrade and genie to go and he was under contract another year and a half. The fact that they wouldn't extend a single discount when I threatened to cancel to the retention supervisor made my decision for me. **** DirecTV. |
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I asked that question and was told that my discounts exceeded the amount allowed. I had a freaking 10 dollar discount and a 6 dollars Starz discount this year and that was it. The Starz is still on the account, but they can't give it to me because I'm over what they determine is the max. The supervisor said I was over the 200 limit for the account for the year. I told them they just gave 200 dollars to my brother in a Visa gift card so they could save that bullshit. Hard to believe I won't have DirecTV for the first time in 16 years. |
Go with ATT, it's better.
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My options are Comcast (gag), Dish (gag). I haven't made my final decision on who to switch to yet. |
Dish isn't terrible, but those options are pretty meh.
I love the Uverse though. |
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