Will never, EVER, use FedEx again...
 

Sent my PS3 back for repairs.

Weeks pass, I'm tracking it, it's supposed to be delivered last thursday.

Never comes.

I (mistakenly) assume they don't deliver on weekends.

The wife leaves for 15 minutes to pick up McDonalds and when she comes back she brings in a note on the door saying they tried to deliver but couldn't, come pick up your package.

The front door was wide open and I was no more than 15 feet from it the entire time.

Whatever.

I call and get someone who doesn't speak english well enough to understand. Not an immigrant with an accent, a completely incomprehensible blubblering fool I honestly can't understand.

First time I've ever angrily stated "transfer me to either your supervisor or someone who can speak better ****ing english!"

I was transferred to a woman with a heavy mexican accent (:cuss: ) who, oddly enough, could answer my questions.

Apparently Sony Inc. ships their packages super duper high priority and a 3rd party was hired out to deliver mine (read: any asshole with a van.) Even though this guy was tracked to still be in my town I have to now pay (****ing PAY) to have him leave the package here today.

And here's the kicker. Even though it's here TODAY, and the store is open TODAY, I can't pick up my ****ing 4 week late PS3 until ****ing tuesday because "HIGH PRIORITY" shipping only operates on specific days of the week.

I have either talked to the dumbest customer service rep alive or FedEx is total $#it.

Either way I'm done with them...

Might have worked.




40 minutes ago...

I have found that people that sort of politely freak out on them on their facebook page get fellated and apologies.

Is a PS3 really even worth sending off for repairs?

look at this baller ass mother****er with his life hacker skills you want some social engineering up in this bitch simply red got you covered you know i talk to this scaled-down piece of evil all the time and i'm like damn son how you playing everyone in the world all at once and he's like hey bro sometimes you get the b'ar and sometimes it gets you and let me tell you something i'm eating a lot of bear steaks these days by the way always season that shit with a dry rub with plenty of paprika and white pepper because bear meat can be a little gamy so in short if you have a problem if no one else can help you and if you can find him, maybe you can hire the simply red did you know he could actually kick the entire ass of the a-team with one hand tied behind his back because ninja aliens from the planet HIIIIIIIIIIIYA 7 once abducted him and gave him super martial powers like bear-style crafty kicks which of course he uses to take down the aforementioned bears you know they say george washington used to **** the shit out of bears and though simply red could easily have his way with them he chooses not to because he's celibate and has been for a very ****ing long time, plus he respects all living creatures and why would you try to **** something you want to eat anyway but in short jesus christ simply red's mom has got it going on because damn son her offspring be like the second coming of jesus christ himself

Mine was one of the last few that played 1/2/and PS3 games.

That's 20 years of gaming I've got that I still enjoy. It will also be the last backwards compatible system.

Ever.

And since I have a Mac emulation is pretty much a no-go. The few offerings for joysticks suck and there's even less in the way of emulation.

What was a 10 day leave-to-return process is now going on 6 weeks and a day.

7 weeks before I get my machine...

...

http://upload.wikimedia.org/wikipedi...se-up_view.jpg

What the **** did you just ****ing say about me, you little bitch? I’ll have you know I graduated top of my class in the Navy Seals, and I’ve been involved in numerous secret raids on Al-Quaeda, and I have over 300 confirmed kills. I am trained in gorilla warfare and I’m the top sniper in the entire US armed forces. You are nothing to me but just another target. I will wipe you the **** out with precision the likes of which has never been seen before on this Earth, mark my ****ing words. You think you can get away with saying that shit to me over the Internet? Think again, ****er. As we speak I am contacting my secret network of spies across the USA and your IP is being traced right now so you better prepare for the storm, maggot. The storm that wipes out the pathetic little thing you call your life. You’re ****ing dead, kid. I can be anywhere, anytime, and I can kill you in over seven hundred ways, and that’s just with my bare hands. Not only am I extensively trained in unarmed combat, but I have access to the entire arsenal of the United States Marine Corps and I will use it to its full extent to wipe your miserable ass off the face of the continent, you little shit. If only you could have known what unholy retribution your little bitch ass was gonna get yo homie Rausch.

Well, it's not like the USPS is offering anything better - but I thunk they're trying a lot harder these days. And UPS prolly has the same relative issues too.

Seems like the fail in all of this, and not your fault, was going "on the cheap".

That being said, it is frustrating...

tl/dr

http://rlv.zcache.com/rainbow_lgbt_g..._8byvr_512.jpg

Dear Rambo,

Why the comma in the sentence I've highlighted?


Signed,

Evidently Not As Rambo As Big Smoke

but.

Eh, it's spring. Go outside and do something.

Jane Goodall despises you with the greatest of passions.

My wife is still waiting for her new S5 to show up that was suppose to be here yesterday...

i'd go m3 here - just a slightly better car IMO.


http://i.imgur.com/hk3YZcx.jpg

Well if I hadn't have ****ed up my back yesterday I would be out doing yard work or riding my bike.

Not sure. You'd have to take it up with the author of this copypasta.

Another mistake. Apparently this guy wasn't the sharpest knife in the drawer.

Last time I used UPS an employee opened my package, stole some of the items inside, and re-packaged the rest in a new box.

I couldn't complain, of course, because the package was beer - a violation of UPS terms of service. But still, FedEx has never dicked me over like that.

You should use a comma when addressing someone.

For example:

How are you doing without cigarettes, Big Smoke?

Go **** yourself, frazod, you fat piece of shit!

Discus thrower, I really think you need some pussy.

Well, ThaVirus, I'm happy to report that I have quit. :)

That Castaway movie really turned me off of Fedex.

Just be happy that the FedEx truck didn't slam into your house, catch on fire, and kill everyone in your family.

Our UPS guy comes when there's a blizzard. Our UPS comes during an ice storm.

Our FedEx guy will mark our packages "undeliverable due to weather" the day after it rains.

**** FedEx.

My wife broke the screen on her Galaxy S3 a month ago. I sent it off for repair, b/c the digitizer is built into the screen and the repair is a bitch. I dropped the package off, then waited, assuming the 10 business day turnaround. Twelve days later it was finally picked up. Samsung finally gets it, fixes it, and send it back.

My wife signs for the package on Monday, opens it up, and the screen is completely shattered.

Mother**** UPS.

Buy a PC, backwards compatibility forever...and you can do a few more things with The PC.

YLOD ? I had the 80 gig that went tits up. Turn on light goes green to yellow then red and never starts. Heat issues on the board would get hot the separate when cool. Some guys temp fixed it with a heat gun. I just piled mine in a heap in the box never did anything more.

I have always had good success with FedEx for that matter UPS also. USPS is hit or miss. Sounded more like this is on Sony and there policy not FedEx.

UPS is much much worse.

This is good to know, if I break up with my girlfriend that there's a ready made source of happiness.

I really hate how fedex and ups have turned to just ringing the doorbell and then leaving the package on the doorstep or tossing a sticky on your door after only pressing the doorbell once.

Reighters will be along shortly in defense

fyp

I mailed off some valuable comic books earlier this week. I've kept them in VF/NM condition for 10 years. I took them to UPS so I could use their pack and ship guarantee. They're insured for $100. The lady at the UPS store was treating them roughly as soon as I handed them over. I watched her pack them and she did a sloppy job with nothing other than bubble wrap. I told her that I didn't think bubble wrap by itself was sufficient protection. I then asked her to use cardboard to sandwich the comics. cardboard/comic/cardboard/comic/cardboard and so on. The lady actually told me straight to my face that she didn't have any cardboard in the entire store. I pointed out that she had a mountain of cardboard boxes behind the counter. I even asked If I could buy some cardboard. She asked me to leave the store. On my way out, I said: Okay, you're on the hook for $100.

Sheesh, i would have packed them myself but, in order to utilize the pack and ship guarantee, they have to do the packing.

I called the store the next day and asked to speak to a manager. The same lady picked up the phone. I then asked how I could contact the store owner. the lady on the phone said: Speaking.

Ugh. that cost me $25. I've been tracking the package and it still hasn't been delivered 5 days later. So now I'm wondering, do they even honor their guarantee or will they dispute the claim? (or) Will I have to take this lady to small claims court?

If you did not take photos of the quality of the comic right in the store before they packed it you are A, ****ed. B wasted the money and ****ed and lastly C, ****ed because your claim will be denied if the receiver says they did not come in your NM condition.

Not here they're not.

We've had zero problems with UPS and we get deliveries daily.

Quite frankly, we haven't had a ton of problems with USPS or DHL either.

FedEx just flat out sucks - more than 50% of our packages with FedEx never arrive on time.

I hope you get your Nintendo soon.


Oh some people's problems...

How else would they be able to deliver a 150 stops and do 30 pickups in a day?

Well when they can't even wait a full minute to deliver a signature required package that is kind of irritating. I've answered a door withing a minute of the doorbell and found a slip on my door the the truck about to leave. Had to run out to stop him. it's like they have the slip prefilled before they even ring the bell.

Fed Ex man tried to steal my package. I was watching the tracking on it and the day he was supposed to deliver it he never came down my road. I live on a state lake that has very few houses and roads. I called in and the lady told me they would talk to the driver and they would get right back with me. Never called back. Called again the next day and got the people that can't speak Engrish. They would call back within 48 hours or some bullshit. Never called back, so I called them again.

Again got the non-English speaking dudes. I kept on telling him I couldn't understand what he was saying. He started spelling out words, but I couldn't understand the letters he was saying. FInally got "corner" out of him. Walked about 1/4 mile down my road and the package was sitting at a house that I don't know if I've ever seen anyone at.

I think the FedEx man was going to steal it, but since I called so quickly and kept on it, he came in at night and left it down the road from me.

NEVER will use them and I'll request a different service if someone wants to send it to me with FED EX

those bases are covered. I examined the comics. I took notes on the condition and shipped the notes along with the comics. I also took digi-photos and have already sent them to the the receiver by email. The receiver is a friend of mine and I gave the comics to her as a gift so I'm sure she will back my claim. I've learned the hard way that comics get damaged during shipping pretty frequently. I'm just stressed about it because I declared the value at $100 which is about what I would sell them for. But, If I were to buy replacements from a comic store, I would end up paying more.

Technology. I am come from the analog time because I seem to see today's world from the perspective of the younger ones can not do, it's because they have nothing to compare to. I am 40-baby boom, and to view the "blindness" of the young is deeply depressing.

I mean precisely that, by and large, have now become slaves of machines. When Jesus never came, saw computer technology and the Internet as a savior. Look around, everywhere people standing and staring at a computer screen! Take any workplace, doctor, bookseller, go in every single place, use your eyes and your brain, and think!Outrageously!

This "computer prostitution" many are forced to, in order to have food on the tables. Unequivocally, it takes several times longer today to perform an errand, than 20 years ago.Everywhere, everywhere, codes and other things should be kept in the head, to write them down, then they may be stolen and exploited. And is made.

Are there any who can deny it unbearably lengthy procedures surrounding everything from a cup of coffee, a great deal?And if the power goes out, it stops everything! Everything!Pharmacy, medical center, hospital, train, plane, everything stops, and even business doors!

The Internet has become the criminals and the self Sick great forum! All that evil is rampant as weeds, and everything just spreads.

My suggestion: Shut down the internet! You can not have gone too far, says surely you. Non! Return the Internet to the Military Department, if at all, before everything collapses. Scrap maybe there too.

Human beings are designed for analog technology = hands that move towards a meter. It's all come from the discovery of the sundial. So we measured the first time sooner. Our genes are "analog". If someone says that the clock is for example 13:47, what does that say?Nothing, hard to understand. But looking at an analog clock, and you understand immediately!

What do you others who have "stuck in the trap"?

PS3 and Mc Donald's god your woman must just cream every time she she's you

UPS and DHL are worse.

And of course there is always the US Postal Service…

:clap:

I think it was the McDonald's run myself.

My wife very often has to ship time sensitive items to people in her line of work (wedding invitations that need to get somewhere by X date). These things are often valued at several thousand dollars. More importantly, it pretty much ****s up someone's wedding if they can't send out their invitations that they paid thousands of dollars for.

Long way of saying: we've had some horror story experiences with all of the shipping companies. There is nothing like watching the routing of a package, see it get to the town where it's supposed to go, find out it wasn't delivered and see it head back your direction then having it get lost in mail limbo and no one be able to tell you where it is. All the while the the bride is calling you on a daily basis freaking out, wondering when her invites are going to arrive, and you're unable to really do anything about it because of the incompetence of the shipping service.

You can claim for the insurance amount, but reprinting in time for the mail out is often impossible by then... so basically the people's wedding invitation process would be ****ed. Luckily, we've yet to have a truly disastrous one, thanks to hours and hours on the phone with the shipping service CSRs getting matters sorted out. The nice thing about our line of work is that the CSRs are usually pretty sympathetic and try hard to recover things when you explain that it's someone's wedding that's being ruined.

LMAO

Wonder if McDonald's got the order right???

The wife delivers and she isn't rough with my package...:D

good points. I've called UPS twice this week. they have an voice activated automated phone system. it will give you several options. even though the speak to CSR option isn't listed while on the phone, you can say speak to representative and you'll get through. This works for a lot of companies that have the same type of phone system, even though the option isn't listed when you call.

How is this FedEx's fault? Sounds like Sony is the one that screwed up the delivery. :shrug:

why would you trust someone else to pack something valuable, irreplacable, or fragile?

a ups & fdx driver normally has about 100 deliveries and 50 pickups a day give or take....

Just do the math on that for a second and divide it by 10 hours a day and you will understand why they can't take 10 mins to deliver every stop...

Carriers mess up from time to time and it takes a long time to dig out from bad weather .. We were shut down for 2 days down south here due to the ice, but those loads of freight from the parts of the country unaffected by the weather continues to pile up.. So take 2 days off and then you are 2 days behind on a dock that is already busting at the seams with capacity... It's organized kaos...

Most drivers don't want to take a box back they already carried to your porch because they have to bring it back tomorrow and it just makes more work for him.

You need to use FedEx Priority Overnight
If it fails to make service, heads may roll

Costs more but if it's that time sensitive, you have to do what you have to do.

Excellent! Can't beat that. So, WTF are you complaining about? ;)

The snow this winter made for tons of fun. I got to stand in line with about 50 other people at the UPS hub to get a package that they couldn't deliver so we could get it to a customer. It was insane there that day.

It's been a very challenging year for us as well... Where I live, we have ice storms and not that much snow... Combine that with the below normal temps and a state that does not have the equipment to move it quickly and it becomes a mess here.. Not as bad as they are in Atlanta but a mess still

I work for USPS (probably deliver to some of you). Honestly the best deal is probably the priority shipping. We are getting disciplined if we even miss one scan, and whenever we have a ton of parcels and we have to cut some (because the clerks don't have enough time to sort) we always get the priority out first.

Which means around Christmas time we had hundreds amazon prime 2 day shipping sitting there for a week while our USPS 2 day priority were out immediately.

That said props to UPS because they take those heavy ass packages so I don't have to deliver them.

Wonder why USPS has to be subsidized by the Government to compete with UPS and Fedex , but UPS and Fedex operate in the black and USPS always operates in the red?

For the last 40 yrs on our tax dime operating at loss. What private sector company would survive that ? Not to mention the enormous bountiful pensions these guys get on our tax dime at a loss every year. Met a USPS courier that makes just under 100K a year plus his pension and has worked only 20yrs. He was telling me all the things he did one summer and I commented how in the world do you afford all that ? He said, "Dude" your generous tax dollar". Then I said to him with out missing a beat, "At a loss" !! His face frowned at that point. He started just out of high school. Think about that for someone out of high school at the age of 38 making over 100K a yr with an enormous pension already. Don't get me wrong here, I don't begrudge this guy personally but what I do begrudge is it is on our tax dime at a loss with no accountability because this is one of many DC's sacred entitlement COWs operating at loss on "We the People's Dime" they refuse to put down.

Wanna get rid of worthless mail in your mail box ? Privatize it !!;)

I haven't had any problems with USPS. The only thing that really drives me nuts about them is the fact they move in slow motion when you have to go to the post office. otherwise, my packages have always gotten to their destination exactly when expected.

As much as I'm starting to think USPS first these days, you are right.. I know the one in the City Center Square building almost NEVER opens their 2nd window, even with 5-6 people in line. And the man working is NEVER in a rush.

But the price is right compared to FedEx, so I'll deal with the line.

Nobody understands just how under the gun these delivery drivers are. They are seriously over dispatched every day, and their every movement is tracked. Drivers will get pulled into the office to answer questions like "why was your truck idle for these extra 45 seconds?", and that is no exaggeration.

The drivers get that the customer service is down, and most of them genuinely don't like it (interaction with people is one of the better parts of the job for the most part, and they understand that building relationships with the people you deliver to fosters a comfort that leads to more business), but none of that matters to the idiot bean counters that sit in corporate offices milling over the mean numbers in various districts. I'm speaking for UPS here, but I'm sure that R8ers would say much the same for Fed-Ex.

STFU (We are non union) :D

Heh. That certainly helps our guys to not get fired for having an extra 45 seconds of "unexplained activity".

Did you do the package car delivery thing, or did you go right to the big trucks? I delivered for 11 years until I blew my shoulder out and had to have surgery. It was about then I said piss on the delivery thing and moved to the feeder department.

First, I would call and chew out Fed Ex and get my way about something... some $ back or something. I'm talented that way.

Second, after reading some of the BS on this board as usual, I wonder what kind of loser I must be to be posting here.

I went to work for a company called American Freightways and they were bought out by Fedex in 2000

I work in the Freight division and never did any package stuff

I don't know, a "HUGE" loser maybe?

:shrug::shrug::shrug::shrug::shrug:

Apparently.

This place is like drugs... I hate it sometimes, but I just keep coming back.

Yup...

That's awesome. Rent a wheelchair for when you go to Disneyland too?

Just curious, do you listen to music on a console that plays 8 tracks, cassettes, and LPs? Not being a wise ass just wondered if you also value music listening in a similar manner.

Having had worked for UPS for a bit, 9 times out of 10 it's the shipper or receiver that's done something wrong.

If Sony requires a signature, it's not FedEx's fault they didn't leave just leave it. And no, they're not just going to walk into your house if the door is open unless they feel like getting shot. They likely knocked and nobody answered...they leave a note.

And no, they're not going to just stop they're route and turn around to get back to you. Drivers have full scheduled days where literally minutes count.

No you can't just go get it yourself. Why? b/c your package is likely sitting with 100 others packages on a truck amongst a fleet of other trucks and likely is still running it's route until the day is done when the drivers and ppl that coordinate those drivers are going home for the day.

Well actually you could go get it yourself, but you're going to have to wait for them to get the package off the truck and hold it at their pick-up area which you'll likely be waiting just as long as if they just redelivered it, if not longer...

The fastest way you'll get your package is just wait for the next business day, and they'll try to deliver it again. If your not going to be there, it's the shipper that would have to allow it to be left w/o signature and good luck getting Sony to do that for you...

I understand things like this are frustrating, but there is little to be done about it and you will have the same problems with any other shipping service. UPS? Same. DHL? Same. USPS. Bwahahahaha!!!