Kansas City International Airport Ranks #3 Large Airport In Annual J.D. Power Airport
 

https://www.jdpower.com/business/pre...sfaction-study

Airport Ranks #3 Large Airport In Annual J.D. Power Airport Customer Satisfaction Study

Our airport used to suck. Now it rules.

Like the new airport but large it's not. Not even close to large.

The best parts of the city are north of the river! Truly blessed to live so close to an award winning airport with inspiring artwork

Based on number of passengers per year, not actual size.

One could assume actual size though... like if you said one of scho's whores had 700 passengers per year, you could make assumptions about the size of the hangar.

Sure, it's not a hub airport but for what it is it's more than decent.

It’s funny going to other airports in places like San Diego now and thinking it looks old and out of date. I think they are actually getting a new terminal though.

Without being negative, I'm thrilled our city has put forth the effort and finances to create a new airport. There's a ton of progressive things about it, but there is a ton of opportunity for improvement. I'm curious how these things are scored. If they are based on Art, DEI, and progressive things, yes they are knocking it out of the park. If they are basing it on KPIs, staffing, maintenance, and logistics, then I don't think we're hitting the mark very well. Mind you, I'm happy its not a stone aged relic, but I don't think we've done anything that merits a ton of exposure on the tangible items.

Much improved facility for sure.
I especially appreciate the REAL wood used in the ceiling applications. Clear Vertical Grain Hemlock.

It would have taken 5 seconds to simply read the text. The absolute brain rot it takes to not look at what is in front of you can go on some rant about progressives lol.

Really? Granted, I fly maybe twice a year, but every time I've been through MCI since the terminal open it's been nothing but smooth sailing. Twice I've gone from entering the airport to through TSA in less than 20 minutes, and that was with checking bags.

Hell, the only thing that's ever held me up was an incredibly long baggage check line, and that would seem like more of an airline staffing problem than the airport.

It's hard to enjoy the airport when you can't see straight due to the blinding rage of gender neutral bathrooms!!!

The only thing bad about our new airport is leaving when it’s busy.

Traffic is way too big of a mess when it’s busy.

LMAO

It's a category. They also have a "mega" category that encompasses most major hub airports. MCI is pretty large as non-hubs go.

Its a box, so boring, way too expensive, and sort of screams welcome to cowtown trying to be something we aint.

The good is we can get in and out and we have connections to major hubs for most flights.

I was kind of pissed (pun not intended) when I first heard of this, then I saw how they worked. It's actually a great idea. Unless you don't like washing your hands afterwards next to a female (or male for our female bathroom users).

How much did the new airport cost you?

What does this even mean? You don’t like the shape? No on site slot machines?

Circles are soooo much more exciting than boxes

I like boring airports... not sure I've been to many "exciting" airports, except maybe the color tunnel thing in Atlanta that's kind of cool, but overall I just want clear, standard signage inside and out, and an efficient path to and from the gates.

And finally having food/beer after security like every other major airport in the world is nice, too.

Exactly, and that's why customer satisfaction numbers can be high. Things are relatively quick at a smallish airport like KCI.

Who cares what sex the bathrooms are for? It's a hole to shit and piss in.

You would be surprised.

Isn't it an H shape anyway? It's literally the most practical shape for an airport. Takes what, 10 minutes if you've got to get to the farthest back corner of B? Sure, if you want to be annoyed it cost a lot that's your prerogative, but complaining it's too boring or pretentious just seems bizarre.

I've flown out of there twice now since the re-do and I prefer how it used to be. Airports don't need to also be Art Museums. They should be utilitarian and efficient.

Also, it took me 40 minutes to get through TSA each time when, before, I would simply walk into my gate and immediately go through TSA.

OP has to buy 2 tickets when he flys

I think anyone that actually sees the bathrooms prefers them. You get an actual private space that amazingly has floor to ceiling privacy. Gender neutral is bad marketing and I’m guessing people think same bathrooms they are used to.

https://youtu.be/bLNnwN62_8w?si=UUY7hBDFeMmY_A22

One nice benefit of the shift toward gender-neutral restrooms is that most of them are in a single-seat setup. While I'm not really shy about my public shitting, I do prefer having a little privacy.

Huh? It's way more efficient. At the circle terminals you'd have one TSA agent for every 10 gates. Sure, if there were only one or two active gates of course you're getting through quick, but if you were unlucky and they had multiple flights taking off at a similar time you could be there for hours in line.

The new airport has capacity for up to 16 TSA screening lines for 40 gates.

My only gripe about the gender neutral bathrooms, and its minor, is the initial confusion upon entering that causes people to pause so you almost bump into one another if a large group has just deboarded and are heading to the can

Again minor and I'm sure will remedy itself as more people get used to it

I found a unisex bathroom at work....it's up near the security guard station at the front of the building (away from all the cubicle bays) and it's hidden down a short hallway. It's always very clean...it's my new dump station! I can actually sit down without my elbows bumping the stall walls and I don't have to hear other dudes blowing it up next to me.

Dunno what to tell you. Over the years I've flown out of KC a multitude of times and never once did I get caught up in a long TSA line prior to the facelift. The two times it has taken me the longest to get through TSA (and walking past the entire shopping mall sections of the airport) was these last two times I traveled post facelift.

Do you use TSA pre? My home airport is DFW and it's worth its weight in gold. It's even better at some of the really big airports that only have one or two security checkpoints like Atlanta or Orlando....those airports are zoos (especially Orlando with the droves of families with multiple kids that have no idea WTF is going on).

Most of this is due to the burger at Meat Mitch, which is literally one of the best cheeseburgers I've ever had.

LMFAO... apparently InvinciBill and Nubian Nut were part of the design team of the new airport and have taken personal offense to my statement that I preferred it the way it was.

The last time I few I did. Instead of going through the main TSA line I had to walk down another corridor then wait in line as a single TSA agent checked everyone through. It was marginally faster, at best.

"Large?"

By their metrics it is. Large airports serve between 10 and 39 million people per year. Kansas City serves 11 million.

Wait, they didn't have that? Did they have it outside security or something? If so, that's weird AF and I've never seen that.

Not that I flew out of the old MCI regularly (and I still haven't been through since the new one opened), but my complaint wasn't so much about the lines (never had an issue, personally). Rather, the experience as a traveler just sucked. There was basically no food landside, and the airside restaurants generally sucked because they couldn't have a real kitchen (since the airport was never meant to have restaurants in those spots when it was built).

It also felt like they were missing about 25% of the needed seat capacity at the gates. It was always a packed madhouse with some people just standing there.

I do think the experience of getting OFF a plane at the old terminal was really nice, but I'll trade a few minutes of walking in exchange for better amenities when you're waiting around for your flight.

I bet you get confused when Metamucil changes their packaging.

Nope. You'd be lucky if you had a convenience counter and a coffee shop.

It was built right before rules changed regarding security. So all the food (not much anyways) ended up outside the security area once they had to add the walls that were not planned to be there. They had a few of those little quick type stands after security and I think a Starbucks. But by far the worst thing was the bathroom situation. You had access to something like 12 stalls for a dozen or so gates.

I'll miss the convenience of the old Soviet looking airport and some of the best times of my life departed from there... but this is great to hear.

Nah... I just steal some from your mom's house when I'm heading out in the morning.

/all jokes... not actually trying to start shit.

Ironically I never see any connecting flights through MCI.

Denver, Dallas, Phoenix, Chicago, Charlotte, Atlanta but NEVER Kansas City.

LMAO No shit? MCI isn't a major hub for any airline. Of course there aren't any connections made here.

Is it actually ironic? Or do you just not know what words mean.

But there was that one real restaurant upstairs that you had to go through security to get to, which was also weird.

Had zero direct flight options to KC last x mas even Toronto had a stop in Detroit . Had to drive 4 hours to get to the airport , this year going to Vegas flight is much cheaper and more convenient. Around 850frlying out soo Michigan vs 350 flying out of Sudbury (1hr away)

So if I understand this correctly, it is third out 28 other 'large' airports. Which is good, but it is a completely brand new airport being compared to mostly much older airports.

Yes, the new airport seems nice from the handful of times I've used it. For a brand new airport that was built with future additional gate capacity as a possibility (if I understand correctly), I would have liked to see more/better arrival curb capacity as that seems the weakest spot.

You being hot after 80+ year old women is of no surprise.

Per Benjamin Franklin:

June 25, 1745

My dear Friend,

I know of no Medicine fit to diminish the violent natural Inclinations you mention; and if I did, I think I should not communicate it to you. Marriage is the proper Remedy. It is the most natural State of Man, and therefore the State in which you are most likely to find solid Happiness. Your Reasons against entering into it at present, appear to me not well-founded. The circumstantial Advantages you have in View by postponing it, are not only uncertain, but they are small in comparison with that of the Thing itself, the being married and settled. It is the Man and Woman united that make the compleat human Being. Separate, she wants his Force of Body and Strength of Reason; he, her Softness, Sensibility and acute Discernment. Together they are more likely to succeed in the World. A single Man has not nearly the Value he would have in that State of Union. He is an incomplete Animal. He resembles the odd Half of a Pair of Scissars. If you get a prudent healthy Wife, your Industry in your Profession, with her good Economy, will be a Fortune sufficient.

But if you will not take this Counsel, and persist in thinking a Commerce with the Sex inevitable, then I repeat my former Advice, that in all your Amours you should prefer old Women to young ones. You call this a Paradox, and demand my Reasons. They are these:

i. Because as they have more Knowledge of the World and their Minds are better stor'd with Observations, their Conversation is more improving and more lastingly agreable.

2. Because when Women cease to be handsome, they study to be good. To maintain their Influence over Men, they supply the Diminution of Beauty by an Augmentation of Utility. They learn to do a 1000 Services small and great, and are the most tender and useful of all Friends when you are sick. Thus they continue amiable. And hence there is hardly such a thing to be found as an old Woman who is not a good Woman.

3. Because there is no hazard of Children, which irregularly produc'd may be attended with much Inconvenience.

4. Because thro' more Experience, they are more prudent and discreet in conducting an Intrigue to prevent Suspicion. The Commerce with them is therefore safer with regard to your Reputation. And with regard to theirs, if the Affair should happen to be known, considerate People might be rather inclin'd to excuse an old Woman who would kindly take care of a young Man, form his Manners by her good Counsels, and prevent his ruining his Health and Fortune among mercenary Prostitutes.

5. Because in every Animal that walks upright, the Deficiency of the Fluids that fill the Muscles appears first in the highest Part: The Face first grows lank and wrinkled; then the Neck; then the Breast and Arms; the lower Parts continuing to the last as plump as ever: So that covering all above with a Basket, and regarding2 only what is below the Girdle, it is impossible of two Women to know an old from a young one. And as in the dark all Cats are grey, the Pleasure of corporal Enjoyment with an old Woman is at least equal, and frequently superior, every Knack being by Practice capable of Improvement.

6. Because the Sin is less. The debauching a Virgin may be her Ruin, and make her for Life unhappy.

7. Because the Compunction is less. The having made a young Girl miserable may give you frequent bitter Reflections; none of which can attend the making an old Woman happy.

8thly and Lastly They are so grateful!!

Thus much for my Paradox. But still I advise you to marry directly; being sincerely Your affectionate Friend.

Needs a Draftkings sportsbook and it is complete.

Oh shit... are you gonna catch a Blueberry Bulldogs game?

Or is it the Subury Goji Berry Goldendoodles?

Or the Sudbury Nectarine Neapolitan Mastiffs?

So I guess it's not really big is it.

I've actually seen a Southwest itinerary here and there that connects through MCI. Their network is weird though. They have some major hubs, but they're open to using just about anywhere as a connection point. (I once connected through STL on Southwest as well.)

Every airport you mentioned is under "mega airports" and KC isn't in that category.


https://www.jdpower.com/sites/defaul...?itok=a8GCBs2g

My wife was in line with Jared Keeso at the grocery store , I tried to get her to say “ **** you Shoresy” but she chickened out . A lot of local kids stand in for some of the actors , the goalie anyways .

Do people just not read anymore? It's in the article. MCI barely qualifies as a large airport based on the metrics in the article.

Not that CP is reddit, but I saw a study sometime in the past week or so that suggested that around 3/4ths of people vote on a post before they read the article.

Of course, I didn't read the article, so that could all be BS. :D

Well… um … no. But they have to get their emotional opinions out there somehow.

Wait. Among megas....

Based on what I've read here on CP, no way is PHX third.

CP is very much not real life.

Harbor is ok. Restaurant scene is weak and the airport is way too spaced out.

I mean, seriously, who is actually expecting to have a good time at the airport? Even if it's fully staffed and operating at 100% efficiency, you've still got to deal with the plethora of narcissistic douche ****s that have no regard for what anyone else is doing and freak out at the smallest of inconveniences to them (and due to the nature of how Airlines conduct business, there's going to be a ton of those).

I bet Detroit ranks that high just because half of the survey takers are thrilled to be leaving Detroit.

I love Sky Harbor. I've never had to deal with crazy traffic getting in our out of the airport (I-10 is a different story) and they always seem to get people through the lines quickly.... I've seen security lines backed up quite a bit and it's still only like a 5 minute wait, even on holiday weekends. They know how to move people through.

Restaurants aren't great.... most are practically fast food from what I've seen, but can at least enjoy a beer or drink beforehand.

It's a good sized airport, but they have people movers between terminals.

My only minor gripe would be it's a bit of a maze to get out of from arrivals... but, I've only done it a couple times and tend to forget how the hell I got out the last time, so I end up doing an extra lap or so. LMAO

I've been here 2 years and have just now gotten to where I don't need navigation getting out of there haha

But yeah Sky Harbor is super easy imo

Only complaints would be the rental car facility is like a 20 minute shuttle ride, but that doesn't impact me anymore. The other would be the economy parking fills up regularly (figured out you can book in advance) and the daily parking garage has those death spiral exits which were obviously built before cars got huge. Its seriously a leap of faith navigating down those things

Chuckled when I saw the 670 high scores are out of 1000.

I've always used Parking Spot, which just requires an extra ~10 minute ride from one of their 3 lots... I think it's like $8/day.

Well, me, but I know I'm a weird one. I think the logistics of the aviation industry are fascinating, and it's fun to see all of the destinations and (if you're at a well-connected airport) the exotic airlines and liveries. I've even considered trying to find a job in the industry someday, but my job role is pretty niche, so not sure I'd ever be able to find a good opportunity.

Lounges also help to get out of the chaos a bit, but obviously not every airport has a good option, and even lounges can get overly crowded sometimes.

I fly weekly out of MCO and it is worth it’s weight in gold. There’s times that the regular line is easily 1-2 hours long, and I’ve never waited more than 5 minutes to get through security there.

My favorite is when McCarran arbitrarily suspends TSA checks and just makes you walk by a black Labrador Retriever with your hand out.

Are you supposed to feed the dog or something?

I think you're supposed to let it sniff you lol

Sorry KC isnt a large airport. Not even close.