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Problems with Superman Ultimate edition DVD...

Just an FYI, in case anyone bought the big 14-disk edition...

http://www.thedigitalbits.com/mytwocentsa129.html#dr1

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(LATE UPDATE - 11/27/06 - 8 PM PST)

Okay, folks. Here's Warner's official statement on the Superman discs:

"Bonus content was omitted from the Superman III Deluxe Edition in the 14-disc Superman Ultimate Collector's Edition. Furthermore, disc one of Superman: The Movie Four Disc Special Edition did not include the Dolby Digital 2.0 mix. Neither disc is known to be physically defective in any way.

Warner Home Video wants to extend apologies to all of our loyal Superman fans who've waited so patiently for these great collections and has taken immediate steps to correct these errors with the intention of standing behind our product 100%.

Replacement discs can be obtained by calling: 800-553-6937. The exchange program applies only to purchases of the Superman III Deluxe Edition in the Superman Ultimate Collector's Edition and to disc one of Superman: The Movie Four Disc Special Edition, available as a single title, as well as in The Christopher Reeve Superman Collection and in the Superman Ultimate Collector's Edition."

Just so you know, we're trying to find out if and when future corrected sets might arrive in stores, and if this replacement program will work for international customers (who may have purchased the R1 sets via Amazon) as well. We'll let you know when we hear anything on these issues.

Stay tuned...

I picked up the Donner Cut of Superman II last week. That was awesome. And since I already owned the original '78 Superman, I now own the only two worth buying.

III, IV and the new one all suck.

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Originally Posted by frazod

I picked up the Donner Cut of Superman II last week. That was awesome. And since I already owned the original '78 Superman, I now own the only two worth buying.

III, IV and the new one all suck.

3 and 4 did suck, but I thought Superman Returns was good. I had the 4-disk set that came out a few years ago, but they just released the 4-disk original and 3-disk #2, as well as the original cartoons (I'm a completionist, gotta have all of them). When I went to Best Buy I realized I was going to spend more on just the things I wanted than it would cost for the 14-disk set.

Mine should be arriving today, then I can call the number for my replacement disks. I suppose they expect you to send back the ones that were missing content at your own expense though right?

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Originally Posted by kcchiefsguru

Mine should be arriving today, then I can call the number for my replacement disks. I suppose they expect you to send back the ones that were missing content at your own expense though right?

Yeah... I just got off the phone bitching at a supervisor that I spent $60 on THEIR defective product and I have to give THEM back part of their defective product before I can get the fixed one... I call that bullshit.

EDIT: No, you don't have to send the defective ones back at your expense. They'll send an envelope, you put the bad disks in it and send it back to them. Once they receive the envelope they'll send the replacement disks.

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Originally Posted by Fire Me Boy!

I just got off the phone with them myself. And pushed them a little bit further. He gave me the info to at least voice my displeasure to WB.

Here is the phone number to Frank Kraus, V.P. of Sales 818-954-6000 and here is his direct email, which I am certain will be monitored by his personal assistant, frank.kraus@warnerbros.com

Have fun giving him hell. I know I will.

I just bought the new ver. of superman 1 and the donner cut, didnt want the huge ass thing anyway.

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Originally Posted by Sure-Oz

I just bought the new ver. of superman 1 and the donner cut, didnt want the huge ass thing anyway.

I felt the same way but after I did the math for getting 1, 2, the Donner Cut and REturns, it didn't make sense to not get it for me.

Yes, I do want a copy of 2 plus the Donner cut.

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Originally Posted by kcchiefsguru

I felt the same way but after I did the math for getting 1, 2, the Donner Cut and REturns, it didn't make sense to not get it for me.

Yes, I do want a copy of 2 plus the Donner cut.

Yeah i hear its close to teh same price anyway.... one of my friends bought me superman returns for xmas though hehe!

Well, finished the Donner cut and found it to be much better than the original cut. There were some interesting twists and maybe a plot hole but overall I liked it very much. Makes for a little bit darker movie too. Took some of the corniness out of the original and gave Superman a more selfish side.

My copy of Rush Replay X3 has been a great investment as well.

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Originally Posted by kcchiefsguru

The last scene between Reeve and Brando sent chills down my spine. What an upgrade.

Of course there were dumb parts and plot holes, but this was a vast improvement over the Lester version.

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Originally Posted by frazod

The last scene between Reeve and Brando sent chills down my spine. What an upgrade.

Of course there were dumb parts and plot holes, but this was a vast improvement over the Lester version.

Crap, that scene where Brando looked at Kidder was outstanding. Got chills with it.

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Originally Posted by kcchiefsguru

Crap, that scene where Brando looked at Kidder was outstanding. Got chills with it.

Yeah, that was cool. He looked at her like "Thanks alot, you selfish biatch." :D