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-   -   Computers Anyone using Spiceworks? (http://www.chiefsplanet.com/BB/showthread.php?t=264816)

Bob Dole 10-08-2012 10:10 AM

Anyone using Spiceworks?
 
Bob Dole has been playing with it for the past year or so, and is planning to roll it out in the near future across the enterprise. Currently sitting in Austin at Spiceworld trying to make sure we are ready for general consumption.

Anyone else using it?

Fish 10-08-2012 10:21 AM

We use Remedy from BMC. It's pretty convoluted though, and is way too complicated for its own good.

QuikSsurfer 10-08-2012 10:25 AM

I played around with Spiceworks for a while and really enjoyed it -- a great community.

In the end we went with SCCM 2007 -- since we were already paying for it with our MS contract. We'll be moving SCCM 2012 in to production early next year.

Saulbadguy 10-08-2012 10:26 AM

Sorry, I get all my spices from the Northwind Traders.

htismaqe 10-08-2012 10:28 AM

Quote:

Originally Posted by KC Fish (Post 8991761)
We use Remedy from BMC. It's pretty convoluted though, and is way too complicated for its own good.

George uses Remedy too.

http://www.chroniclesofgeorge.com/tickets1.htm

Aspengc8 10-08-2012 10:31 AM

Quote:

Originally Posted by KC Fish (Post 8991761)
We use Remedy from BMC. It's pretty convoluted though, and is way too complicated for its own good.

We use Remedy too. It is a beast but really easy to get lost in it.

Fish 10-08-2012 10:34 AM

Quote:

Originally Posted by htismaqe (Post 8991791)

LMAO... WTF? Hilarious...

htismaqe 10-08-2012 10:44 AM

Quote:

Originally Posted by KC Fish (Post 8991810)
LMAO... WTF? Hilarious...

Are you havening a good laugh?

Bob Dole 10-09-2012 02:29 PM

The base help desk and inventory is very functional, and after sitting through almost 2 days of sessions, Bob Dole can see quite a few other uses. Equipment checkout, new employee account and machine setup, change management, etc. From a management perspective, the reporting functionality is very nice, as well.

Add to that the mobile client so the technicians can carry their mobile device and add those "stopped in the hall" work requests in front of the end user, and close out their requests without returning to their desk, and it should be a pretty nice (and free) solution that has company as well as strong community support.

htismaqe 10-10-2012 07:09 AM

Quote:

Originally Posted by Bob Dole (Post 8996159)
The base help desk and inventory is very functional, and after sitting through almost 2 days of sessions, Bob Dole can see quite a few other uses. Equipment checkout, new employee account and machine setup, change management, etc. From a management perspective, the reporting functionality is very nice, as well.

Add to that the mobile client so the technicians can carry their mobile device and add those "stopped in the hall" work requests in front of the end user, and close out their requests without returning to their desk, and it should be a pretty nice (and free) solution that has company as well as strong community support.

Sounds like you're already sold. ;)


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