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I took this don't-back-down-approach with an insurance company and after about 3 hours on the phone, they decided it was easier to give me benefits that I might not have been entitled to than to keep arguing with a guy that probably wasn't going to give up. I probably kind of freaked them out, but given it was a health issue I was all in.
I also used the written approach to get out of an illegitimate back taxes bill that the IRS sent me in the 1980s.
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