[alnorth]

What a moron. You can't screw around with the airlines, because they know that for air travel we care about price, only price, and don't give a damn about customer service. So because of that, unless you are some ultra-great customer with millions of miles, they won't put up with crap. You hassle them at all, they'll kick you off the plane, throw you out of the terminal, etc.

You treat the airlines just like you do the cops at a traffic stop. Just say yes sir, no sir, look straight ahead, and follow their commands.