Sent my PS3 back for repairs.
Weeks pass, I'm tracking it, it's supposed to be delivered last thursday.
Never comes.
I (mistakenly) assume they don't deliver on weekends.
The wife leaves for 15 minutes to pick up McDonalds and when she comes back she brings in a note on the door saying they tried to deliver but couldn't, come pick up your package.
The front door was wide open and I was no more than 15 feet from it the entire time.
Whatever.
I call and get someone who doesn't speak english well enough to understand. Not an immigrant with an accent, a completely incomprehensible blubblering fool I honestly can't understand.
First time I've ever angrily stated "transfer me to either your supervisor or someone who can speak better ****ing english!"
I was transferred to a woman with a heavy mexican accent (
) who, oddly enough, could answer my questions.
Apparently Sony Inc. ships their packages super duper high priority and a 3rd party was hired out to deliver mine (read: any asshole with a van.) Even though this guy was tracked to still be in my town I have to now pay (****ing PAY) to have him leave the package here today.
And here's the kicker. Even though it's here TODAY, and the store is open TODAY, I can't pick up my ****ing 4 week late PS3 until ****ing tuesday because "HIGH PRIORITY" shipping only operates on specific days of the week.
I have either talked to the dumbest customer service rep alive or FedEx is total $#it.
Either way I'm done with them...