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: Life
The Decline of Customer Service
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01-22-2015, 11:37 AM
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CaliforniaChief
#RIPAce
Join Date: Jan 2009
Location: So Cal
Casino cash: $12312899
I try to go with small businesses, but sometimes its unavoidable with major ticket items.
It seems like companies now spend 95% of their resources reaching new customers and 5% retaining them. Frustrating.
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CaliforniaChief
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