Quote:
Originally Posted by Hammock Parties
I moved into a new house last month and didn't use hardly any electricity for the first three weeks during the moving process. The last week of the month I was moved in and using electricity normally.
By KC P&L's own daily usage tool, I used about 200 kWh that month. They sent me an "estimated bill" for over 800 kWh, though, as if my A/C and appliances had been running all ****ing month long.
I bitched at them over e-mail for two weeks and finally got the bill corrected to reflect the 200 kWh charges.
A day after the April bill was corrected, I suddenly notice my daily usage charge for the last 16 days has magically gone up every day. I had an extremely high use on 5/8 due to the shitty AC I'm trying to get fixed (112 kWh), and the charge for it a few days ago was about $15. Now suddenly this morning it is over $20.
By their own residential rate page, cost per kWh is $0.13328. That $14.92 for a 112 kWh day.
Monday I used 22 kWh, which should be $2.93, yet suddenly it's $3.94.
I know for a fact they tried to rob me blind last month, and now this seems sketchy as ****. Anyone else got a similar experience?
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I'm not entirely sure how their billing works, but I know they have automated readings in most areas. You live in MO, so maybe they hand read yours. Idk.
I used to be a meter reader for Water One and I know all the ins and outs of reading a meter consumption/usage.
For instance if a reader misread your reading too high one month, then the next when month when it's read again, it'll level out. But that 1 month may look like something catastrophic has happened. Also, I know for a fact you've had problems before with KCPL so there could be something wrong with your meter, OR they just have shitty people working within the company that don't pay attention to detail. Which in utility, is very very common.