Quote:
Originally Posted by KCrockaholic
I'm not entirely sure how their billing works, but I know they have automated readings in most areas. You live in MO, so maybe they hand read yours. Idk.
I used to be a meter reader for Water One and I know all the ins and outs of reading a meter consumption/usage.
For instance if a reader misread your reading too high one month, then the next when month when it's read again, it'll level out. But that 1 month may look like something catastrophic has happened. Also, I know for a fact you've had problems before with KCPL so there could be something wrong with your meter, OR they just have shitty people working within the company that don't pay attention to detail. Which in utility, is very very common.
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it's his new house, so new meter. And it was an "estimated" bill, so they didn't read it. It would have evened out this month.