Quote:
Originally Posted by petegz28
Manager from the place I purchased the carpet is coming out today to look at the seam(s). He has to determine if it is a problem with the carpet or a problem with the install. Dare I say both but I won't be surprised when they point the finger at the installer. Considering the seam never should have been done that way, they have the carpet stretched "tighter than a trampoline" and you feel something under the carpet the length of the seam, I'd say it was a shit job.
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well hopefully they will help u get it sorted out...you bought so much extra, that they shouldnt need to stretch it that tight....and you shouldnt have had to buy that much extra padding, since it doesnt matter where the seams go on the pad....also the installation rate should be on the size of the rooms/stairs, not the carpet u bought....
all in all i agree it points to bad installer....
I hope you get this sorted out man...this kinda stuff pisses me off..there is really no reason for it other than them trying to make a quick buck...or maybe the guy is on dope or something...
best of luck man