Thread: Computers In the IT world, is the term "User" offensive?
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Old 03-18-2021, 03:10 PM   #11
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Quote:
Originally Posted by Dartgod View Post
So I work in IT and for as long as I've done so (20+ years), our end users are usually simply referred to as "users". This came out yesterday from our infrastructure director:

"I want to challenge all of you to stop using the word "user" when referring to employee-owners that use the systems and services we provide. You can imagine how offensive this term is to someone who is not an IT employee. Please stop using this word in presentations, training sessions, support conversations, or when simply writing a note in an incident.".....
What's the alternate word choice?
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