Originally Posted by Average_Assclown
I happened to enjoy my job thoroughly when I didn't have to serve trash.
I was going to read the whole thread through then offer my 2 cents, since I have been in retail for 16 years both as an employee and now as an owner. But I got stopped right here.
I just got done waiting on an awesome customer who is moving to Chicago. I will miss waiting on him and the money that he spends freely here with no griping. But here is the point, the easy money pays the bills(overhead), my money or paycheck is made on the "marginal" customer. PG&E and the phone book MUST be paid first, if there is anything left over, then I get paid. So with that attitude, I try to turn marginal customers into good customers, good customers into great ones, and great ones into friends. You know, the kind who will stop by one more time before the move away and let you know the U Hall is packed.
And here is why I chose to reply to this post. You put the cart before the horse. It is your job to make that persons load a little lighter, cheer them up. Perhaps they got in a fight with the wife and the biotch won't cook supper, do you think that person may not be in a tipping mood. But perhaps after a good meal and good service they WILL tip.
Smell your own armpits for a change.