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Originally Posted by chief52
No utility is allowed to estimate usage for that period of time. One year would be way out of line IMO. You would be notified the first month the meter reader could not get in and within a couple of months the reader should either get in or your utility shut off.
The utility can estimate a read, but this is way out of hand. They have an obligation to bill in a precise and prompt manner.
I work for Pacific Gas and Electric. I will ask someone what they think. This seems to be very neglectful on the utility's part...if it is all true as you state.
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What you say here is true for the most part. However, in Kansas, cities are allowed to sell utilities but are not regulated by the KCC as any other utility is. Just another reason not to let the city in the act as they tend to make up their own rules. Either make them subject to KCC regulations as all other utilities are or kick their incompetent asses out of the business. I've already had my go around with the city of Chanute, Ks. and I kicked their asses. They ended up paying me money. They really hated that.