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Originally Posted by Phobia
United and every other airline is just that, an airborne taxi service. They don't have nurses on staff. If your mother is 82 and wheelchair bound, she needs to have an accompanying nursemaid or your going to continue to be disappointed no matter which airline you fly. Or, she need not fly at all.
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I agree. If they can restrict pregnant women from flying once they are so far along in their pregnancy then why can't there be other standards of health and/or mobility applied for people travelling alone?
I'm not aware of many airlines that are turning a profit these days. You can't expect them to offer hand and foot treatment at the price-war fares that people expect. IMO if someone needs this kind of attention they should have someone else accompanying them.