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Originally Posted by Frankie
Mom's not wheelchair bound. But weakened by age. Lives in Indiana close to one son. But visits the other two once a year each. We've been asking and receiving wheelcahir service for her especially through larger airports. That's never been outside of the norm. Nor, the airlines owning up to their damaging of one's property through neglect and mishandling. Sorry Phob, I don't agree with your point.
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Oh, so you're saying you've always had good service in the past, but just want to bitch about the one time you didn't get it.
In other words, they get it right more often than not.