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Originally Posted by SideWinder
I don't understand your inability to understand.
If the wait person provides poor service, who should the spite be directed at?
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Thier pocketbook. The organization as a whole.
Like JSP said...its not to hard to figure out wether a lot of problems are your servers fault. Most times it is not. An apathetic attitude or an effort problem or an attitude problem I can imagine feeling that way.
But so many small factos go into that meal and when problems happen...alot of time it is not that severs fault. If taking it out on them makes you feel better than more power to you. But there are other ways of taking care of that situation.