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Originally Posted by HemiEd
Very interesting thread, sounds like it may have saved me some headaches.
I would like to ask a question from those of you that have the experience. I have been planning on updating my Direct TV HD receiver from the $600 unit Best Buy sold me a year ago. It is a Hughes with no DVR. I want a DVR or Tivo I can use with it.
Is the HR10- 250 what I should get?
Thanks for starting the thread and any help. I had no idea DTV was having these problems, I have been putting them off on getting their unit.
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The HR-10 is complete garbage. The HR-20 is their most recent model and is merely partial garbage. You'll need an upgraded dish to use this unit and it's not a product I could recommend. The unit freezes frequently and some of the shows are corrupted - meaning when you press play to watch your favorite show the DVR locks up and you have to physically unplug it to get it to reboot and function again. The show itself is done - no hope for being able to ever watch it.
The menus are confusing and the fast forward feature is incredibly lacking.
I intend to return mine to DirectTV even though it's my only real HD DVR option at this point - unless I want to go with Dish, which I don't.