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Since I upgraded to the new dish and now get all my local channels in HD, I have no issues. I wish they'd quit dicking around with expanding the HD selection, though. I keep hearing fall of '07, which is right around the corner. An actual date (and actually sticking to it) would be nice.
But regardless of anything good they do in the future, I'll never forget all the bullshit I endured when I first switched to HD. The sheer ignorance and apathy of the numerous customer service apes I talked to was simply inexcusable. I remain little more than a hostage to Sunday Ticket.
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