the Instinct uses a Proprietary O.S.
They more than likely require a Blackberry since they are running a BES with either a Ms Exchange or Lotus Domino Server, My guess is that is a Lotus Domino Server.
My suggestion:
Sell the Instinct on craigslist/ebay and buy a blackberry from Craigslist you can find a good one for $150-200
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