[Simply Red]

Originally Posted by The Meat Dragon

first off...they asked ME PERSONALLY if gratuity was included and I said no.

Secondly...our restaurant deals with college recruiters and large parties on a daily basis...we CAN include gratuity, but I personally think it is very tacky...we probably have 20 of these parties per week and I can't think of one that has ever pulled off such a stunt...not to mention that Tuesday features the best three workers we have on staff.

I know you all love to pile on and it's fun for you...but like I said...it wasn't about the money, it was about the principle.

They filled 60% of our restaurant...20 people more than they had a reservation for showed up to which we accommodated...we sent several tables away because we had no room and the wait was going to be two hours (on a Tuesday)...and they cost us 5 hours of taking tables...it's not the fact that they totally dicked us...it's the fact that them dicking us cost us 15 other tables that most likely wouldn't dick us...

and you guys nailed the CEO's email on the nose...I've already received a response from the executive of human capital and he wants to talk with me on the phone Thursday regarding the actions of his team.

I was so worked up yesterday that part of me wants to keep on going...I sent quite the rant and I sent it to about 10 people in that company...but the other part of me HATES confrontation and although I know I'm 100% in the right (I've done this for 6.5 years and I have never been offended, let alone totally flustered and pissed off while at work), maybe I should just let it go...

I hope you stayed anonymous. What if they contacted the restaurant? ...Just saying.