Originally Posted by Valiant
Almost all companies have those rules. Examples, I do not know the situation of the banning.
Play one morning at home, later in the day or hours play in a different part of thecity.
Back and forth between ip's.
I got atemp ban on wow for letting my buddy borrow my account to play. I had to call to get it back.
He did the right thing with requesting a refund, especially if they won't say which toc he broke. If they tell him then he can found out if it is bs or not.
Maybe check to see if your account has a forum character being used to sell gold or if your account got hacked/keylogged and was selling/spamming gold sales.
Opening tickets are worthless. You have to call to get shit fixed. I had to do that also before I got an authenticator, even though I never sold/bought gold. It was after I let my buddy borrow my account so he could of done it. Which is more plausible looking back.
is his son living with mom?
otherwise it's under the same roof with the same IP