Quote:
Originally Posted by Iowanian
I called tonight.
I was still paying $300 which I thought was stupid. I'd meant to call but hadn't. Saw the bill, considered how shitty the Chiefs are and dialed the phone.
I told the morAn that answered eventually that It was too much and I wanted to cancel Sunday Ticket and HBO. She pretty much said "OK" and they went to elevator music. The offered $5 off HBO for 3 months and $200something for ST...I said no. She came back on after a few minutes and said "ok, they're turned off is there anything else".
I said something like "well with no sunday ticket, I have no reason to stay, when will my month end so I can switch to dish network". The phone clicked and went to another person(retention).
She asked why I was transferred, I explained that it was too expensive.
When it was said and done, I changed my package, got 6 months off hbo, free dvr service for 12 months and some different Sunday ticket package that doesn't have redzone(which I never watch) for $99.
I had to call their bluff and was willing to just walk away...but I did that tonight.
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This was essentially the tact I was going to take. We got a VERY basic service and for not much more, we'd get some channels that we want. I figured if I upgraded to a better package (@ about $10 extra per month) I might be able to weasel out free ST and save around $200 this year.