I have a story about Apple. I had an iPhone 3GS for almost two years. I admittedly had dropped the phone several times. Eventually it developed a small crack on the back. I took it into the Apple store and asked an employee how much they charged to replace the back piece. The employee replied, we won't replace the back but we can get you a new phone.
I was blown away. Coming from Verizon and LG phones previously, I was used to paying a fee for any exchange. I'm a happy Apple consumer and have had very few problems with any of their products.
My friend has the new Razor and accidentally broke his screen. He pays a monthly fee for insurance and when he took it in to Verizon, they wanted $100 for a replacement.
I'll stick with my Apple products that do a damn good job at doing what they are designed for and would probably work for most people. You can prance around with your Android devices and feel superior for not being a fanboy.