You'll probably get mostly negative reviews of TWC (or any provider for that matter), but I like them for the most part. The DVR could be better, but it's not terrible and I can at least record a couple of shows at once (and controlling it from my phone is nice). They've been pretty responsive to issues.
ESPN3 used to be really cool, but they've started blacking out more and more games... I couldn't even get Oklahoma/Oklahoma State on my phone a few weeks ago because it was on ABC or ESPN. What's the point of a freakin' mobile app if you can't watch an out of town game? I used to watch a game or two online plus one or two on TV, but it's fairly limited now... not sure if it'll be the same this year for CBB.