Originally Posted by Silock
So, what, specifically are people's complaints? All I see is "it sucks," which doesn't really describe much.
I was that way the first time I signed up with TWC, then after a year of Cox, I was happy to go back to TWC. The biggest complaints I've heard are from people who live downtown, because apparently their hardware absolutely sucks in that area and can't handle all the people who have moved there in the past few years. I've heard other complaints about HD signal problems, which I had for a short while, but they were pretty responsive and fixed it quickly.
I think my internet is supposed to be capped at 18 down, so no complaints there...