Originally Posted by Nzoner
Correct it is a pop3 account and I have contacted my e-mail server,my web page designer,Apple and even had a close friend who is good with these things and still no luck.I have the phone set up like my laptop which works fine and my previous phone,an android was set up the same and worked fine.
Well the problem must be with the SMTP configuration portion. Something in that portion is not correct. That's the only logical possibility. I'd go back to the SMTP server settings, and when you get to the Primary Server field, click again on the server listing to bring up the details of the SMTP server. Ensure that host name is correct. Ensure that the user name is correct. I'd try both email@example.com
and simply "youremail" without the @yourserver.com. Enter your password again there as well. If you need SSL, be sure that it's turned on there. Be sure the port number is correct.
Be sure that you're using the e-mail address from the server you're sending from too. Meaning if you have 2 e-mail addresses, like firstname.lastname@example.org
, and you're trying to send mail using gmail's SMTP server, you have to provide the email@example.com
name and password for authentication to your SMTP server. I've seen people in that situation use another e-mail address, but SMTP servers will deny it unless it's an address from their service.
This type of issue is generally always a mixup of SMTP info details. There's very little else that would cause it to fail.
If none of that works, I'd delete the account from the phone, and add it again. You won't lose any e-mail or anything.