Originally Posted by gblowfish
I threw the Star off a truck in Independence all thru High School, and I've had a personal subscription since 1978, even when I went to Mizzou I got the paper there too. So I've been a subscriber for 35 years. No wonder newspapers are dying. Hey, if they need to charge for online content now, that's fine. But give me the option of whether or not I want to pay for access to it. Don't just throw it onto my bill and hope to slide it by me. And customer service in the Philippines? WTF is that????
Out sourcing because it saves them money. Just like most call centers are outside of the US.