Originally Posted by El Jefe
Yep, come backs or just taking care of things that you really shouldn't have to, but choose to do to make the customer happy. But, you know as well as I that every auto repair or transmission repair facility makes millions and we charge way too much for something they saw on Youtube isn't really that hard.
I saw a sign in a mechanics shop that made me chuckle, and I thought it applied pretty well. It was a cartoon of an irate customer screaming about a $150 bill for a part that cost $30. The mechanic behind the counter said "Yes sir, that part was $30. I charged you $120 for the time it took to install it, and the knowledge it required to do it correctly". I thought it was pretty good. I can't work on cars for shit.
If you're honest, I'm happy to pay you. If I lived closer, I would be at Jason's shop for everything my BIL couldn't handle. Luckily, I've got a guy in town that's semi retired and only charges $45 an hour for labor and is an honest fellow. He always calls and tells me other stuff I could get replaced while he's down there that is starting to go bad and will only take a few minutes since he's already there. If I want too, cool. If not, he moves on. God bless honest mechanics.