Quote:
Originally Posted by Peyton's Princess
I'm full of negativity because you keep handing me these life lessons I never once asked for...
I don't give a shit what you guys charge for anything. Charge 2 billion dollars per labor hour for all I care...
this whole thread was a 'hey I think I'm going to ask these guys tomorrow if they can change out this side mirror for $20 because I just want to get it done and I was told it was a 5 minute job, what is the etiquette on that?'
to which Bwana told me 'no way in hell.'
to which I thought, cool.../thread over...glad I didn't embarrass myself
but then I get 10 life lessons and a 14,000 character post telling me how much of a dipshit I was from Mr. Body Shop Man exoter
to which I said, "fine...I'd hire a Mexican to do this easy job anyways..."
because, as cheap as you think I'm being, I DON'T NEED TO SPEND MONEY ON THIS CAR TO REPLACE A MIRROR I DON'T EVEN REALLY USE. I'M ONLY REPLACING IT BECAUSE I FOUND THE PART ON EBAY FOR $100 AND I WAS TIRED OF DRIVING AROUND ON A BUSTED MIRROR (THAT SOMEONE VANDALIZED) AND LOOKING LIKE A ****ING SCUMBAG.
I'm not NOT paying for your LABOR HOUR because I'm cheap, I'm not paying it because it isn't worth anything to me....this car gets me to and from...it's not my 'pride and joy'...I don't give a shit what it looks like...it was a nice car for a really, really long time...now I'm just riding it out until it dies because it still runs really well.
Legitimately the only reason I am getting this fixed is because, as a respectable adult, I feel like I shouldn't be driving around with a busted side mirror and looking like I am from the god damn ghetto in a ****ing Audi.
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You don't get it, and it is exceptionally hard to drive the point through your head, despite the fact that I've gotten much praise in PMs and Rep for my "14,000 character posts".
The point I'm trying to drive home to you is simply this.
-You clearly do not understand how a business works, how it operates, the costs associated with US bringing the Services to YOU, and extending that coverage in the case that something bad and unforeseen happens.
You sit here and bitch about not spending more than 20 dollars to get it fixed because the car is worth nothing to you, but that isn't how a mechanic or shop owner sees it. Just because you don't have pride of ownership in your stuff, doesn't mean that we don't have pride in our work.
Even if a car is worth 1 dollar, it doesn't devalue my services offered to you, that is your choice to get it fixed, but you should NEVER assume or suspect that the cost of repair would be cheap because it is a cheap car, and that is exactly what you've done here.
You commented on the fact that you'd rather toss 20 bucks to a mexican to have them fix your car, than to have your mechanic do it, if it isn't less than 20 dollars.
All I did is explain to you how business works from inside the business all the way to the customer.
The problem here is either your skull is too thick, or you really are just too stupid in the world of business to understand what I've told you.
Not my problem.
I will admit though, I used you as a soapbox to hopefully explain to others how the business works so people like you don't make the same foolish mistakes.
Quote:
Originally Posted by JASONSAUTO
i cant see raising the labor because i didnt make money on the parts.
thats not really ethical to me, and i put parts people bring with them just about EVERY day. i charge what the labor would be and make sure to let them know AND note on the ticket that the parts were customer supplied and not under warranty in any way by my shop.
if thats not acceptable they can go elsewhere but i cant see charging more to make up for it.
book time is book time.
but again that probably why i'm still in business and running my ass off every day working on tons of cars
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Read that again Sauto, I didn't speak about raising the labor hour because I wouldn't make profit, in fact it was the inverse, that I wouldn't be lowering the labor hour because I couldn't make profit on it.
Disregard the unethical bit, it is strictly unlawful to do so in a place of business.