Quote:
Originally Posted by Exoter175
I would thank the plumber for doing a fast job, I wouldn't ask him to charge me less.
I show the customer exactly what they are paying for from every step of the job long before I even ask for a signature to grant me the permission to work and bill them.
I explain to them how long the job books for, that is it. I don't charge them less if it is done faster, and I don't charge them more if it takes longer. I charge them book.
Yeah, you can. Book Hours are not uniform nor standard, they are not a universal guideline for getting work done. They are just a suggestion for how long a certified mechanic should take. Every place I've ever worked for, ever business I've started, has a book markup to maximize profits.
It is simply business and how it works.
|
Give me a ****ing break. You might be able to slip that shit past old ladies who are easy targets for snake oil salesmen, but I'm not some ****ing rube. If you want to charge more, raise your hourly rates.
If you're so swift at twisting wrenches, you deserve to charge more per hour. What you don't get to do is bill customers for work that didn't get done.
I have a personal boxing coach. He charges me by the hour. If he trains me for two hours but bills me for 3.5 saying that he gets 3.5 hours worth of results in two hours, I'm going to tell him to go **** himself. If he's so great, he can charge more per hour. He doesn't get to bill me for work he never did.