Quote:
Originally Posted by Saul Good
What the **** makes you think I would know this? I don't think I've ever had a conversation with you before today. I recognize Sauto, but I don't recall ever having much interaction with him. You're making up some bizarre narrative much the same way you make up phony labor charges.
Do the world a favor and spare the world your morality lessons. There may be honor among thieves, but in the end, there are no honorable thieves.
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You claim ignorant now? We've argued in probably 3 or 4 threads Saul, you might want to fix that memory before you call an honest man providing a public service announcement, a crook. It looks bad for you.
Quote:
Originally Posted by notorious
All mechanics should just charge by the job instead of having a crazy "Labor Hours" system.
My local mechanic tells me how much the job will cost. He has it figured out. People get confused when they are charged 2.5 hours of labor when it only took 1.9 hours because the mechanic is a badass that is efficient.
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In all honesty, 50% of the jobs done on a daily basis are flat rate, I'm charging you X dollars to do Y job. That figure, of course, is based loosely on book hour and labor rate, and then discounted slightly to a good looking number, so that I can inspect the car for any other faults so I can make more money fixing more stuff.
Now, when you come in with a Jetta that has a Dual Mass Flywheel that is prone to disintegrating and you want me to A. find the source of the problem and B. fix it, you're going to get book hour.
Quote:
Originally Posted by King_Chief_Fan
then I don't think I would call you a crook or a cheat...If I know what you are doing up front and I agree...then we have a contract.
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This business is a contract business, I won't charge you more if I take longer, and I won't charge you more "just because".
I'll inspect the car and its issues and write up a ticket, show you the ticket, and explain to you everything about that ticket so you are comfortable with it before any signatures are done, before any cash is in my bank.
In all honesty, when I had my own shop, I went out of my way to explain exactly what it was that was wrong, why I was fixing, and made every effort I could to get across to my customers what was being done so they were comfortable with it.
Sure, it took a little bit more time, but I NEVER had a case of "WHy did it cost this much" or "Is my car ready yet" after or during the job. My customers dropped off their cars and were 110% confident it would be fixed on time, and that I'd bend over backwards to get it done so.