Quote:
Originally Posted by Exoter175
Different business, troll.
I would bill for whatever was quoted and signed into contract. No more, no less.
That is up for you to do, in automotive repair, there is no certainty that it'll take under, equal to, or over the book rate.
The book rate is just an "idea" of how long it could take. Some mechanics are very fast, some take twice as long. I only adjust the book hour so that I know the job gets done right, and not cut corners due to speed.
I also don't adjust the book on a per customer basis. It is done when the software is setup, and never touched again after that.
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What a great guy. All you're really doing is checking a book to see how long a job should take (knowing full well that it won't even take you as long as the book estimates), upping the number of hours by 10-25%, billing the customer accordingly, and calling yourself thorough.