Quote:
Originally Posted by mikeyis4dcats.
that makes zero sense.
you have yet to show where he has billed a customer MORE than what they were quoted.
you usually seem to have a pretty good head on your shoulders, but you're being obtuse here or just ignorant.
|
Thank you, this is exactly what I"m getting at.
I'm trying to be as transparent as I can possibly be here, without just telling him to **** off, but I'd rather everyone KNOW how the industry works, than insult a mechanic for 20 bucks.
Know what I mean.
He's under the idea that I'm quoting grandma 8.5 hours for an intake manifold gasket that will take 3 hours, but doesn't understand that everything is done on the computer and every part and service is itemized there for everything that I charge, that I cannot individually scale a task's hours, or add in a charge that doesn't get printed on the paper.